Address: 211 E Hanover St, New Baden, IL 62265, USA
Shari Truett
We went into the office and ask if they accepted Harmony one year ago. They said no. So we went to our doctor which is in Highland, and they are associated with this Clinic. They said they should accept Harmony because we do and we are affiliated with them. Now we call one year later they accept Harmony but say they may not be soon. Went in because of an infection on her right cheek and tooth pain period and ask to see a doctor to get antibiotics until my dentist appointment and was turned away again. Do not go to this place unless you have very good insurance that you are paying out of your pocket. Cuz they treat you very differently if you have government insurance.
Susan Kelley
I am the hardest stick in the world when it comes to lab tests. Christy did the job today, and got me in 1 stick, no pain! She's amazing!
Mackenzi Biggins
I went in and asked the receptionist if I could get a flu shot there and she told me to hold on while she went and asked, then came back and told me yes I could. So I told her I had to go get my kids and that I'd be back. So I get back with 2 cranky kids(1 and 7), get all my paperwork filled out and insurance ran and start waiting. For 30 minutes. For what should be a quick visit with the nurse. So I go ask about how much longer to expect and they tell me I'm next so not much longer. Which is fine. 10 minutes later a nurse calls me up, so I get up expecting to go back, and she tells me they can't give me my flu shot because they only have enough for their patients. SO WHY DID THE RECEPTONIST TELL ME YES AND THEN HAVE ME WAIT 40 MINUTES?! It's a walk in clinic. Completely unexceptable. My kids and I should not have had to sit in a waiting room that long for nothing and we will not be back.
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what are your hours?
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