Coast Mazda at Port Richey

Ariana Elizabeth Zarrella

I had an absolutely wonderful experience buying my very first car here! Scott was great, he was very friendly and helpful, and I highly recommend him as well as this dealership!!

Dodgey Designs

UPDATE: After being contacted by Coast Mazda to Schedule the Oil Change that I didn’t want, I decided to voice my complaint. I spoke to Joe who informed me that he personally answers all reviews. After hearing my complaint and telling me that the salesman was no longer there, he offered a credit on both service packages. It of course was less then the time lost (5 mos) but still a good portion of the purchase price. After our call I went to see my review and noticed that he indeed had responded to my review. I had no idea. I must have missed the notification from google. I told Joe that I would update my review. I WOULD buy from them again. The only reason they didn’t get a 5 is that I should never have gone through all this. I’ve never said that about a Car dealership before. So that’s BIG! Thanks Joe! BUYER BEWARE!!! DONT BUY FROM COAST MAZDA The test drive and purchase went as expected when buying a new car. The problem came when I got home and closely went over the paperwork. There were two additional charges that I was told was included in the price of the car. Then I thought maybe they reduced the price of the car to add in later NOPE! The car was $1,800 MORE! Ruben our salesman said repeatedly that the Tires and wheels were covered as well as oil changes! I was COMPLETELY Deceived and taken advantage of!!!! Shame on you Coast Mazda! BUYER BEWARE!!! DONT BUY FROM COAST MAZDA!!!!!

Rachel Shipton

I had the best experience at Coast Mazda! I am very thankful to have had Hector help me during a small crisis with my car. He did an incredible job at explaining what was wrong, and got me back in my Mazda very quickly. His customer service and communication was exceptional! I will definitely be back for any service that needs to be done in the future.

Taylor Pegram

My service experience with this Mazda dealership has been a terrible experience to say the least. I purchased my Mazda CX-9 at a dealership other than Mazda and so I brought my car there for maintenance. It was found that I had a service bulletin issue on my car and a cylinder caused leaking of coolant. The dealership (not Mazda) fixed my car under warranty however there was another issue regarding emissions I was told that it needed to go to the Mazda dealership for the factory warranty. While my car was at Mazda port Richey they informed me that they cannot honor the warranty to fix this issue. After a lot of back and forth of trying to find out why it was explained to me by Dan that basically because another person worked on it previously it’s a separate issue not covered by warranty and would be $3000 to fix. At this time they also told me that my electronic radio touch screen was out and would eventually need to be replaced at $2200. When I went to pick my car up after it only being with the Mazda dealership for 2 days my touch screen dash was damaged. Both my service advisor and manager told me the heat does this to these cars although it has no issues prior to it being there. And coincidentally it is part of the report that will need fixed. It also looks more like small cracks rather than de-lamination. After picking up my vehicle and working up the chain at previous dealership that I bought vehicle from (not Mazda) I was informed that somehow my car had been blacklisted from PR Mazda to every Mazda dealership in the state of Florida. This is so insane to me that this is how they handle something and not once could it be explained to me in a logical way as the customer. This has been a stressful experience and makes me not want to purchase Mazdas for this reason in the future. I would not have your car serviced here.