Address: 388 Old Niskayuna Rd, Latham, NY 12110, USA
Phone: +15187831653
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
shannin leavenworth
Very responsive and helpful. Tech was very friendly and informative. Service was quick and accurate.
Robyne Sack
If I could give zero Stars I would. I called them a few times telling them that I'm having trouble with my wheels. Today I called him and I told him the entire chair is wobbling and my right rear wheel is wobbling real bad. They told me the first appointment they had is in 2 weeks from today. What do I do with the wheels fall off? She did not answer me. I am quite disillusioned with this company and will never ever get anything from them
MaryBeth Matthews
I give 3 stars to the service and fixers of the wheelchairs, Jessica & Dave T. Michelle is very obnoxious and rude, won't return phone calls, she's had more employee's quit and got fired of your Best employee's. Not very honest and seems to always be in meetings, out of town, in the bathroom, on another line blah, blah, blah. 5 going on 6 years I've had this $22,000.00 nightmare of a wheelchair, thanks to Sue Murphy sold me who Really didn't care about the fit just get on vacation to Hawaii. I was in the hospital for 6 months, she told me she'd drop it off to my house, after I got out she said I couldn't return it because the return policy was expired. In 5 years I'd say at least $20,000.00 in repairs have gone on. Wait, wait, wait is all you get until the insurance company prior approves parts & service kicks in. It's VERY apparent Michele has favoritism with Dave while great employee's quit or get fired. I miss the old crew, I'm friends with most of the ex employee's and know A LOT about Michelle consumers, both sides agree about the constant new employees
Jan Briere
The staff at Monroe Wheelchair are very helpful and fast. I brought my husband's chair in to have new parts put on it and they were super fast!!
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Hi Ruth, We have a few items that could be considered a “travel chair”; a transport chair, a wheelchair, a power wheelchair, or a travel mobility scooter. We do have bariatric versions of all of these items available- weight limits would depend on the item. We would suggest to call our office at 888-546-8595 to explain your needs and the item you’re looking for so that we can properly help you further.
Hi Rebecca, Unfortunately, that is something we cannot diagnose without an appointment with one of our knowledgeable service technicians. If you need service on your wheelchair, please call our service and repair department at 888-546-8595 so we can start the process to fix your chair.
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