CosmoProf

Cristian Bernal M.

Awesome service

SUSANA PONTE

I love it I feel in paradise

Jany Chaplo

I called today asking if the store had any babyliss clippers in stock, the employee said he didn’t know what that brand was and asked me to spell it, so I spelled out babyliss for him and he said “no we don’t have their clippers”. Sounded odd so I went in anyways to check for myself and sure enough there was a wall filled with babyliss clippers available for sale. I asked him in the store if he sold the bleach blending gloves by framar, and he took me to a color line and said “here’s the bleach” and I specified a second time I was looking for the bleach blending gloves in which he said “i don’t know” and so I said don’t worry about it I’ll buy the clippers and go. I went to use my cosmoprof card to pay for the clippers and he didn’t know how to properly run the card in the system, and it kept saying “not completed”. My card has a balance of $0 so it wasn’t declining. I left and completely wasted a trip because the store employee was not capable of running the store on his own. There should have been a manager on duty or an employee that actually knew what they were doing to train him. I wasted my time here. I try to be patient because I know the service industry is hard, but an employee that doesn’t even know basic brands shouldn’t be left alone for an entire shift. He clearly needed guidance from someone with experience. My work clippers are broken and no other store even has these clippers available. I don’t even live nearby so I’m completely livid I wasn’t able to get the clippers I need to do my job.

Diane Noble

As always my experience was 100% Today. At Cosmo Prof in Orange City!! I appreciate all her help!!