Little Caesars Pizza

Category: Pizza restaurant in Rockford, Illinois

Address: 3134 11th St, Rockford, IL 61109, USA

Phone: +18153989710

Opening hours

Sunday: 10:30AM–10PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Kendall Clair

Jun 27, 2022

I have been to this location twice and have never had a good experience. The first time they were giving walk-in orders crazy bread even though I had been waiting for an online order and the girl tried to tell me they were giving the bread as orders came in, even though mine was placed before these walk-ins. Then today I was giving Italian cheese bread without the seasoning and the order wasn’t ready when I got there, even though I arrived 5 minutes after my scheduled time with the portal. I have worked in customer service my entire adult life and this location is atrocious. This location gives the little Caesar’s brand a bad name. If I could give them zero stars I would.

Mayra Navarro

Jun 1, 2022

I order online 30 min before closing and pizza was going to be ready in 20min. When I went to pick up my order 10 min before closing the cashier said "we're not open we're not open" so I told her to please come to the door, I told her I'm here just to pick up my order, she said there is no order, I told her I see 2 pizza boxes in the pizza portal. She said that they were a return than she told me said she cancelled my order.

Monica Holmstrom

Apr 5, 2022

Apparently when you order through the app, when someone orders pepperoni it must mean sausage! I wasn't aware. And I really loved the added bonus of needing to cut my own pizzas as well. Such an amazing experience!

Tracy Rogers-Martin

Oct 13, 2021

This place never gets my order right, I usually don't say anything because it's so cheap. looks like someone started cutting my pizza in squares then changed to triangle. District manager never calls customers back after you make a complaint to corporate. If I didn't have a family I wouldn't never eat little Caesar's, seriously considering giving up on them. They promote the wrong people because managers don't care and are very unprofessional. Whom ever reported them for taking online orders only, thank you.

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Questions & Answers

Why are they not answering phone ?

Jim Lowe | Feb 3, 2018
Jason Ballard | Feb 4, 2018

They r lazy

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This site... The 11the St plaza... Sucks! I called to place an order tonight. They hung up on me after asking to take my order. So, I go to this site where I'm greeted with a bad attitude coupled with mouth. I believe I'M the CUSTOMER, correct?

bradley woodrow | Feb 3, 2019
Playah Ramsey | Feb 4, 2019

Yes

Do you deliver

Frank Gucman | Mar 9, 2020
Jessica Bauer | Mar 10, 2020

Yes they do deliver It's a new service they have out try it out and leave your review thank you

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Do you deliver? If so, what is the delivery charge?

Nancy Ryan | Feb 3, 2020
Jackie Elizabeth | Feb 4, 2020

They deliver through door dash is new but I’d pick a different location

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Why do you order ahead of time and when you get there it still takes 30 min to get your fiod.

Angel Martinez | Feb 3, 2020
Kevin Kohlman | Feb 4, 2020

Never have enough people working

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Needs better workers ive been waiting for about 30 minutes when i called in my order and they said it would be ready in 20 minutes very unhappy with the service of this place

Sara Mehlbaum | Feb 3, 2019
JeannetteSkandalaris Martin | Feb 4, 2019

Thats rare. Arenyou sure you called that one?

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Is there a reason 1 person that says she is management tells me she is making good on the inconveniences then when I call in I talk to someone who claims to be to busy to listen tells a handicapped person to stand in line. Doesn’t want to do it.

Melba Hillman | Feb 3, 2019
Jon Weber | Feb 4, 2019

This is probably not a great place to discuss this problem-consider going to "corporate" instead?

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