Wake County Human Services

Category: Social services organization in Raleigh, North Carolina

Address: 220 Swinburne St, Raleigh, NC 27610, USA

Phone: +19192127000

Opening hours

Sunday: Closed

Monday: 8AM–5:15PM

Tuesday: 8AM–5:15PM

Wednesday: 8AM–5:15PM

Thursday: 8AM–5:15PM

Friday: 8AM–5:15PM

Saturday: Closed

Reviews

Briana Washington

Aug 23, 2022

When I say I never do reviews..I literally never do them. As someone who has experience in the field of Social Work it is very discouraging and disheartening to see how ineffective these case managers can be. I completely understand burnout and work overload but it is absolutely ridiculous that I am doing my part by getting my paper work submitted in a timely manner but cannot have the same done in return. I have been trying for the past MONTH to get ahold of someone and I’m always either forwarded to a voicemail or literally no response at all. People need their benefits so please just do your job!!!

Erin Wheaton

Aug 15, 2022

I really hate This doctor office they rude & every unprofessional !!! Clinic G ‼️‼️‼️🤬

Jared Blum

Aug 4, 2022

Phone calls got me nowhere. Everyone just kept passing me on to the next person. When I went to the building in-person, I was finally able to get some assistance, I think.

Angelica

Jul 27, 2022

I was having a horrible experience, I called eight different people left multiple messages and emails and nobody was getting back to me for two months… And then I got a hold of someone named Angie K. L’Hoeste, this woman helped me immediately within 24 hours! I was trying for over two months… And got helped within 24 hours, I am so appreciative of her! This is someone who actually cares for those in need of assistance. Thank you 😊

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Questions & Answers

If my lights are turned off. And I have 2 small kids can they help me pay the bill please.?

Regina Jones | Sep 12, 2018
Hester Walker | Sep 12, 2018

YES, YOU MUST BRING IN YOUR DUKE ENERGY LIGHT BILL, AND OTHER VERTIFICATIONS OF YOUR HOUSEHOLD!!!

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will u b able to get foodstamps if u recieve disability

kaneajah wimbush | Sep 12, 2019
HESTER WALKER | Sep 12, 2019

YES, YOU CAN RECEIVE FOODSTAMPS IF YOU ARE GETTING SOCIAL SECURITY DISABILITY!!

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Can I apply for Medicaid on line

ALICE CLARK | Sep 11, 2020
Susan Wood | Sep 11, 2020

Yes

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If a single parent works but only makes 8 dollars/ hour. Can they receive Medicaid help?

Wendy Walden | Sep 11, 2020
Ivette Kerr | Sep 11, 2020

If you have time go in person. With all your documentation of your income. Meaning pay stubs.

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Is the Wake County DHS open today?

Joslyn Elliott | Sep 12, 2019
La Liberal | Sep 12, 2019

Nop MLK day

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My sister is 79. Her son is 55. He suffers from Schizophrenia and Manic depression. He occasonally relapses but does not have a support system or case worker to advocate for him. Hiow can he get a case worker to help him?t

wilfred landry | Sep 12, 2019
Howard Shaw | Sep 12, 2019

You need to go to social services and ask to speak to a case worker that deals with adult mental illness and they should be able to help you from there!!!

I was wondering if this branch of social services do internships?

Breanna Parker | Sep 12, 2019
Rafael Arvelo | Sep 12, 2019

You can always call them and find out.

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Can u get fishing license threw wake county human service and if so how and what are the requirements and cost?

Kalisia Pate | Sep 12, 2019
TonyFtLaud * | Sep 12, 2019

Yes you can if you're currently receiving assistance,SNAP, Medicaid etc, you can get an Unified Subsistence Inland/Coastal Recreational Fishing License Waiver. This allows you to fish inland and costal waters with the exception of trout.

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How do you qualify for food stamps

lashay boss | Sep 12, 2019
Crystal Herbert | Sep 12, 2019

Yes, go in. Try to have all your financial documents and ID. If you for any reason don't qualify, they can write you referrals for other ways to collect food- and give you other resources that may be helpful.

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Do anyone know if they help you with housing...i just moved from Jersey me an my two kid's.

Tina Edwards | Sep 12, 2019
April H | Sep 12, 2019

I'm not too sure if they provide assistance with housing but if you call your counties local United Way (dail 411 from your phone) they should be able to provide you with local agencies that help with housing. Best of luck to you and welcome to the Carolinas.

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Do they do job referrals

Resa Mcleod mcleod | Sep 12, 2019
Patty Ragusa | Sep 12, 2019

No. Yeah if you work there. They Will.

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I am a visitor in USA I have visa, I need hepatitis b vaccine as I am a health worker in my country, so I need to get the vaccine, do they give it in Wale human service?!

Khadija Jbara | Sep 12, 2018
Hester Walker | Sep 12, 2018

YOU HAVE TO GO TO THE WAKE COUNTY HEALTH DEPARTMENT, ON SUNNYBROOK RD, OFF OF NEW BERN AVE, RALEIGH, N.C.

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What's the program that i can sign up for a check whats the name of it

Keiasia Watson | Sep 12, 2018
Bev Alston | Sep 12, 2018

Depends on what kind of check. There's Work First, Food Stamps-now called EBT OR Aid to Families with Dependant Child (AFDC) or do you mean disability? Disability is best handled through the Social Security Administration. The Work First check is the only money Human Services grants that I’m aware of. I think the programs all require the participant to be employed at least part time.

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I am new to this area and need to get a Dr appt to get my prescriptions refilled for my blood pressure and diabetes, i am presently not working and have no insurance.. what do i need to do?

Monica Berry | Sep 12, 2018
Analyze Jarman | Sep 12, 2018

Apply for medicaid/medicare first.... ask for list of doctors who take these insurances.

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Are free at home Covid Tests still available? If so, to what office do I go to pick them up?

Ann Flaherty | Aug 28, 2022
Golden Raven1972 | Aug 28, 2022

Health department or Walgreens

Where to report people who change their food for beers and cigarettes

Gustavo Cerrato | Aug 12, 2022
Jared Blum | Aug 12, 2022

Google search EBT fraud. It will tell you where to go.

How can I find a GYN that takes Medicaid

Friedemann Seidenstucker | Feb 13, 2022
Rajendra Tavva | Feb 13, 2022

Did you try calling them? The customer services is really helpful

Is there any direct assistance for people in hotels? My wife was recently in hospital ahe has MS so ive been home with her for 3 weeks and am now out of money. We need immediate assistance with hotel bill

mark byrd | Sep 11, 2021
clarence williams | Sep 11, 2021

What's ur number

Can I get help with my rent

rhanna | Sep 11, 2021
Latoya Bond | Sep 11, 2021

Yes

Is this where i can get a social security card??

Nick Tran | Sep 11, 2020
Alecia S | Sep 11, 2020

No you will get that from Social Security Adminstration at 4701 Old Wake Forest Rd in Raleigh

Has swinburne been closed yet?

Analyze Jarman | Sep 11, 2020
Ivette Kerr | Sep 11, 2020

Call them.

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If I need to get my braces taken off, what would I need ?

Tavius Jones | Sep 11, 2020
DeNata Johnson | Sep 11, 2020

You would need to contact the Orthodontist that put them on or someone in that field.

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Why isn’t no one answering the phone I want to make a simple appointment

key col | Sep 11, 2020
Melissa Christians | Sep 11, 2020

They are short staff

I want to know that legal or illegal? The story change by saying neglected when she did what social worker tald here. But it look like it was set-up, and the lady she don't have money for good lawyer and ahe doesn't speak weel englis.

Stella, Tshilenge | Sep 11, 2020
Melissa Christians | Sep 11, 2020

She needs to talk to legal aid

Hello. I want to know if this services his for helping peoples in need yes or not? They tald the ladie that they will bring here to the hotel for protection and kinds. But they took here ti homeless shelters.

Stella, Tshilenge | Sep 11, 2020
Adam Lyons | Sep 11, 2020

They have been sued because of the lack of emergency housing. They lost and still haven't done anything much to make it right.

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Kids crying and the mother left behind crying. What is this? What kind of help? The kida and mother tromatiser. What it is going to the kids? When the mother she stranded now not knowing what to do? Plz I nee

Stella, Tshilenge | Sep 11, 2020
DeNata Johnson | Sep 11, 2020

I am not sure what that is at all. I went to this location to get Daycare Voucher, which I was denied, because according to them I make to much for help. Considering Daycare all around cost to damn much. The situation you are discussing can be an number of things going on and because I don't know the situation I can't answer the question.

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And the mother doesn't speak English properly? When they said the will call and the start calling and not answer at all just by learning that they too the kids? It works like that or we will call that kidnapping or what?

Stella, Tshilenge | Sep 11, 2020
Rafael Arvelo | Sep 11, 2020

I don't understand

What can I do if they take my kids from me not by giving me a notice? And tune the story around, by saying it is neglected and it was abuse?

Stella, Tshilenge | Sep 11, 2020
Adam Lyons | Sep 11, 2020

You need a lawer. They make stuff up to suit their needs.

Can I go here to apply for daycare vouchers?

Keyandra Swain | Sep 11, 2020
DeNata Johnson | Sep 11, 2020

Yes you sure can apply.

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Is an 18-year old student considered a child/dependent or can he apply for Medicaid and Food Stamp assistance as an ADULT?

Jeri | Sep 11, 2020
DeNata Johnson | Sep 11, 2020

Good question I would contact Wake County Social Service.

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Will social service help find you a house that's haa

janice ivey | Sep 11, 2020
M J | Sep 11, 2020

No...and they will refer to more places that wont help either ur on your own out here in raleigh..food services are also limited you must be working to recieve food stamps but if you make more than 200 dollars a week you still get nothing

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Can you drop off an application in the lobby on Sunday at the social services building?

Stephen Jones | Sep 12, 2019
Jean Morlando | Sep 12, 2019

No they are closed on the weekends

If I just moved to the area and have no food do I qualify for emergency food stamps

James Dellert | Sep 12, 2019
Rafael Arvelo | Sep 12, 2019

There are several requirements you need to comply with before you can get them. Call them and find out.

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how can I apply for medicines oh nose as it is called I need for my mother

Beatriz Dominguez | Sep 12, 2019
Jean Morlando | Sep 12, 2019

I don't speak Spanish, sorry

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How do you get a out of county DSS worker

Jeremy Horne | Sep 12, 2019
HESTER WALKER | Sep 12, 2019

YOU HAVE TO REQUEST THAT IN WRITING A LETTER TO CASEWORKER'S SUPERVISOR!!

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Is dss open today

Shakena Williams | Sep 12, 2019
Thomas Christian (Tom) | Sep 12, 2019

Yes they were open!

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Do they help with security deposit

Kenyetta Pierce | Sep 12, 2019
Carrie Horton | Sep 12, 2019

You often times can get a referral to an outside agency for help

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Is there any Human Services available in north carolina for abused husband ?

estrella hopkins | Sep 12, 2019
Howard Shaw | Sep 12, 2019

Yes it is!!,call human service office they will direct you,or you can call the police and they will assit

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Hello can you help me with the food demand procedures for my children?

victoria belteton | Sep 12, 2019
April H | Sep 12, 2019

I can try

Do you still have the free tax preparation on the 3rd floor?

Bro. Bey | Sep 12, 2019
Crystal Herbert | Sep 12, 2019

I'm interested in knowing. While they may offer help. I would be surprised if they do free tax preparation...

Do you guys do free std testing. And treatment?

Mervin Batista | Sep 12, 2019
April H | Sep 12, 2019

They do

Are you open on veterans day?

Mamie Dolby | Sep 12, 2019
Jose Cualquiera | Sep 12, 2019

Nop

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Do they assist with rent and if so how much

Tomecca Grantham | Sep 12, 2019
Michael Olcott | Sep 12, 2019

You have to meet and talk to them about that.

Can I get assistance if My power is out for over 20 hours.

donald baldwin | Sep 12, 2019
Patty Ragusa | Sep 12, 2019

Not true. If you have a small amount of a pycheck and you show proof why you cant pay it , they should help you. Bring all your bills including your le lease for your rent.

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Is this the office I can get a form for Medicaid

Malik Rodriguez | Sep 12, 2018
Mashinta Walston | Sep 12, 2018

Yes

Why is it that i cant get a call through on the main number. I need to speak with some asap anyone know any other number to swinburn street??

Christina Marchioni | Sep 12, 2018
Grigoriy Grigoryan | Sep 12, 2018

Unfortunately you won't get through to talk to anyone. You need to physically go there. We gave up trying to call them. They never pick up and never return calls

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Why on Saturday's you don't answer your call or why the machine hangs up?

Bro. Bey | Sep 12, 2018
julissa corporan | Sep 12, 2019

We are closed on Saturday and Sunday

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