Newark ToyotaWorld

Susan Johnson

Service was about 2 hours as usual. Only issue was that after they rotated my tires they did not check the air in them so when I got home one tire was 7 pounds lower than the rest, setting off the warning light.

Marc Quirk

Dave Ferguson was great!!! He went above and beyond for us.

Shawn Sloan

If you're thinking about where to take your car for service do yourself a favor and make an appointment with Newark Toyota World. Dave F is my Srrvice Advisor who I truly admire for his honesty, communication and overall support. He explains things in a manner I can understand while ensuring my car is in tip top shape.

Montana Brown

Very helpful, informative, professional, and efficient after an unexpected emergency tow! I'll likely be switching to this location for my regular maintenance needs. My dashboard on my 2011 Camry basically died on a ride last week and certain behavior led me to assume a computer issue. I made it home but after work the car wouldn't start and needed a tow. I chose a genuine Toyota service-center for the tow destination instead of my regular big-chain mechanic. I'd never been to Newark Toyota World but gave them a heads up call and they put in a note I was coming around 7pm, and I understood a mechanic wouldn't be able to look at the car until the morning. I got a call the next morning at 9:50 detailing their inspection plan and seeking my authorization, and then 11am with the findings/diagnosis. 4+ year old battery failed and my alternator unfortunately had also failed. They also did a full car inspection (they said they do this by default with new cars they've never seen at the location) and found my coolant reservoir empty and the radiator had been leaking (evidence: crystalized residue). I gave authorization for the replacements and the work was done and ready for pickup by 5PM THAT DAY. All of this when I didn't have an appointment and they were booked solid. Unexpected car maintenance is never fun, but Newark Toyota World - specifically Service Advisor Cheryl and Mechanic Guido - took very good care of me. I felt very much part of the process and was well informed the whole time. Plus I qualified for 3 month payment plan with no interest, which I appreciated they offered that option! I expect I'll be returning next time I need honest & quality work performed on my car., and going forward Thank you!