E-Z UP Instant Shelters Norco Factory Store

Category: Sporting goods store in Norco, California

Address: 1900 Second St, Norco, CA 92860, USA

Phone: +19517792388

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Charles Osterday

Aug 22, 2022

An entire showroom where you can view most of their Easy Ups assembled and and in they're ready to use state, sales people were very helpful and informative A+

Hoser The 1

Aug 5, 2022

The worst customer service I’ve ever experienced in my life! It’s impossible to get a hold of somebody they don’t make it priority to really help you as a customer. I’m sure their excuse is they’re too busy. Yeah the product might be good but the people on their customer service team really need to Get out of that field if they’re not gonna provide customer satisfaction!! I don’t understand but this makes me want to just buy a canopy from Walmart or Costco and not their brand I’ll settle for any other brand as long as I don’t have to deal with poor customer service. this place has really gone downhill in the past few years or so. Prices are getting more expensive and I don’t see no improvement when it comes to actual product. I think they’re running out of ideas and just slapping anything together and putting a logo on it to make it look cool. I personally know that management is poor and they do not take care of their people. It is unfair and a disgrace to the entire workforce that they take advantage of. I wouldn’t recommend anybody to come here to ezup!

Julie Evans

Jul 24, 2022

Great products and Salesperson Andrew went way above excellent in customer service and deserves a shout out. Thank you Andrew.

matt miller

Jul 6, 2022

Canopy itself is great. Customer service is another story. 4 days to get ahold of someone. They claim they are out of the black canopy tops but are selling the canopy bundle in black so they clearly have them.

Thanks! Your review is awaiting moderation.

Questions & Answers

I live in Anza and I put my EZ UP about a week or so ago and there water seems to pool and leak in several places. Can this be remedied or is oy a design defect?

James Orcutt | Sep 12, 2019
Julian Smith | Sep 12, 2019

Yes It can be repaired..

I’m looking for an easy up 10 x 30 tent/canopy. I don’t want to deal with pvc tubes. Does this size exist?

Sandra holbrook | Sep 11, 2021
Steven Openshaw | Sep 11, 2021

E-Z Up offers up to a 10x20 in the Endeavor. Very strong. A reseller had a video on their site with their rep doing pull-ups on a truss of the Endeavor. And yes, they do custom in-house at their facility in Norco. My wife works there.

Read More

Do you sell the canopy part of the ez-up

Frank Estrada | Sep 11, 2020
Christian Da Costa | Sep 11, 2020

Depends on your model. I just went through this and model I had was discontinued. They offered a discount on a new model with a camo canopy top.

Do you have showroom and orario

EDGAR Rafael | Sep 11, 2020
Nolan Van Havermaat | Sep 11, 2020

Yes they have a showroom and displays to look at and choose from go through the red door to enter

How do we fold up an easy up

Janet Curry | Sep 12, 2019
Adam Krueger | Sep 12, 2019

I always leave the canvas top on when I collapse my EZ Up. Then I slide the bag over the top and flip it over to zip the bottom. That is, if you cover is the zipper style.

Do you sell replacement canopies my ripped it's a 10'×10'

Rosendo Cruz | Sep 12, 2019
Karina Martinez | Sep 12, 2019

Yes but it might be more cost effective to get a new one altogether.

When is your once a year sale.??

Debra Lopez | Sep 12, 2019
Alfred Cervantes | Sep 12, 2019

The 1st weekend of November but call them to verify if they're having one

When do you have any sales on blems or a clearance

Bruce Lee | Sep 12, 2019
Alfred Cervantes | Sep 12, 2019

They have a sale once a year in November I believe the 1st week keep in contact with them to find out exactly what it happens

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places