Panda Express

Connie Linkous

We have stopped going to the Blacksburg Panda Express and now drive the few miles on to the Christiansburg Panda Express. Not only is their food better, but they rarely run out of specific entrees and their employees are super nice. Every time we went to the Blacksburg Panda Express they rarely had our entrees, some if the employees do nit know what they are doing or are super rude or they were closing early and didn’t want to make any additional food before closing…whatever! UPDATE: Apparently now ANY orders placed online you must walk inside the building for pickup...no more going through the drivethru. This is ridiculous and just increases the chances of spreading the COVID virus. We have continuously had problems at the Panda Express...my order on wasn’t available earlier this week and it took forever to get my money back and now no pickup of online orders thru the drivethru. My next visit will be to the Panda Express in Christiansburg or China Inn. Usually I have a great experience at the Prices Fork Rd Panda Express, but lately they have REALLY been slacking. Because of allergies I can only get one or two of their meals, but they are usually out, it has to defrost or I have to wait 8 minutes for it to cook. These are common entrees and you would think that they would have it ready based on demand. It took me almost 15 minutes to get my money back because they charged me at the drivethru for my meal, but they were out of my entree and only had some they were waiting to defrost. The manager wanted me to keep my receipt and come back the next day to get my meal...I guess she didn’t want to give me a refund, but I wasn’t leaving until I got my money back. I understand sometimes you run out of food, but this is a high traffic restaurant in a college town...get it together, keep items flowing. All is well though...went next door to Firehouse and got an excellent sandwich!

Cassie Ware

The food was great! Everything tasted fresh and flavorful! My husband had the orange chicken and it was so amazing. I enjoyed my honey sesame chicken and loved the walnut shrimp. We were able to sit at the tables outside due to the dining room still being closed.

Jennifer Harmon

Came in about 2-3 hours before close and half of the food was gone. We were told that they were not making any more food for the rest of the night. The food we did get, however, was not cooked or seasoned properly. We found hair in our fried rice. Their staff sat in the lobby and, rather than focusing on the customers, spoke about their personal lives. The manager behind the counter was somewhat nice but it honestly came off as belittling when we asked about portion sizes and clarification for why there wasn't food available. I worked in food service for years and I have never stopped making food for the night 3 hours before close. I don't know if the staff just wanted to get out early or if they're just lazy. That is not how I would run my business. I only went out to eat because it was finals and we were too tired to make our own food at home...huge mistake. I will never spend money or time at this establishment again. If anyone else would like mediocre food at an expensive price with terrible service, be my guest. Thank you for ruining my night. The next day I threw it up anyways.

Nikunj

We went over here late at night just about 20 mins before shutdown. This was my first time coming to Virginia and my first time eating at any Panda Express Joint. I would say the food is great but they need to add more vegetarian options. The staff, at the end of the day were responsive and served us right considering we were the only customers. The ambience was good and quantity of the food was sufficient for a good dinner. Definitely a place to check out for once.