Best Buy

Category: Electronics store in Atlanta, Georgia

Address: 1210 Caroline St NE, Atlanta, GA 30307, USA

Phone: +14048270137

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Samantha Laborn

Jul 30, 2022

Online it said two products were available in store. One was not. Waited around the electronics table for employees to finish personal conversation with other customers so that someone could unlock something for me and I could buy it. When finally acknowledged, I was told to go up front and get in a queue because they were short staffed and this person couldn't help me. There was literally no one else around, the personal conversation was over and I had been waiting, actually walking back and forth between some items deciding if I was going to get anything else since the conversation was going on so long about local things to do (preferred brands and favorite ways food was cooked etc....) So I went to the restroom and then there was a line up front for the queue. My husband went to triple check and take a photo of the product I wanted unlocked and the guy was just there stocking shelves and taking down other products. He asked husband if we got in the queue. My husband told him there was a long line for the queue. Two employees were talking near the TVs. My husband asked the electronics employee if anyone could just help since he was standing back there and I was in the queue line. The guy said no. My husband returned to me and asked us to leave. I convinced my husband to go back in the store and get this laptop since we spent so much time. We were told the laptop was out of stock, even though it was on display and the website said it was available. I wish the electronics guy could've let us know, at least he could have looked it up or had the ability to put it us in a queue himself or could get items without us having to be put in a queue. It was just obnoxious to be there for over half an hour for no product and no help.

John Warner

Jul 19, 2022

First visit to one of these places in years, I can't believe they're still in business. Their customer service program is to refer you to the Geek Squad, the item we purchased was a mother's day gift and it didn't not work when opened. We did not get feedback from from mom that id did not work in time to confirm it's function. When we discovered it did not work and confirmed it was not functioning we tried to take it back. Their policy is no warranty after 14 days. Don't purchase Christmas presents from them! By the time they are gifted you will be on you own. They turn their back on the consumer and I cant recommend any purchase from them.

Kevin Luten

May 26, 2022

I scheduled an appointment here for an iPhone repair via Apple’s support system. Arrived and was told no one on staff was able to do repairs and to come back tomorrow as a walk-in. What was the point of the appointment then? Couldn’t someone have notified me so I didn’t drive all the way here? I was here one year ago and it was awful (no staff on hand for anything). I doubt I’ll ever set foot in another Best Buy agin.

Thomas Gilman

Feb 17, 2022

The associate who helped me was super nice and patient with me as I had multiple forms of payment which was not quick. However, with that being said, having the lights shut off on you 20 min before the store is supposed to be closed was a little off-putting. Then after I finished checking out I could not immediately walk out the doors because the employees has already locked it from the inside. I had to find an employee who had the key to unlock the door and allow me to leave.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can i get a free screen saver with a protect protection plan

Beverly Douglas | Dec 13, 2020
Tyrone Phillips | Dec 14, 2020

I don't think so. You would have to ask the Greek squad about that.

Read More

All the customer service counters...and yet I was told to go to the "Checkout" counter? Why not have a self checkout section? For those of us that need to simply pay for 1 small item and leave, the lines are too long at checkout to be turned away

Jessica D | Jul 16, 2021
A Demetrius Sanford | Jul 17, 2021

A shortage of workers, minimum pay and those who are not looking for employment will create the long lines that you are referencing to.

Can you return an item bought from one store to any Best Buy Store?

EVELYN GILLIATF | Jul 16, 2021
Alfred Bloodworth | Jul 17, 2021

You can, I did yesterday.

Read More

Email address? price of printer for smartphone photos?

Paul Hippmann | Mar 18, 2021
April Taurus | Mar 19, 2021

Bestbuy.com $120 cannon photo camera

Read More

Doi need to be a member to get my cd player installed?

Philip Carter | Dec 11, 2021
B Smith | Dec 12, 2021

No membership needed...

Is the mavic mini se an in store purchase or online only

Reginald Ford | Sep 14, 2021
Anthony Thompson | Sep 15, 2021

Either or.

What are the Covid safety practices like here?

People are asking | Apr 17, 2021
Sopain Lawson | Apr 18, 2021

It's very good when entering the store everyone has one their mask and then is social distancing.

Read More

Does best buy have hoverboards in store

Cecelia Banks cece | Jan 17, 2021
Quentin Anderson | Jan 18, 2021

No.

Read More

Do you have ps5 can you order for me

Jackie Harris | Dec 13, 2020
DUNCAN CORPORATIONS | Dec 14, 2020

Online stock is different from in store stock via price availability accessories delivery etc. Guranteed

Read More

Can someone please help me find out where my package is. UPS was supposed to deliver 8/24, then 8/25, then was in transit from Doraville, GA to Montgomery, AL (WHY?). Has said In Transit since 8/25 and no customer help there.

Janice Eidson | Dec 13, 2020
shemika fluker | Dec 14, 2020

Call ups and do a claim

I'm trying to swap out the hard drive in my gaming laptop since its not functioning properly, but the hard drive i have in a different laptop still works...so how much will it cost to swap them out?

Soul Food Gaming | Dec 13, 2020
Jocelin H | Dec 14, 2020

Call the Geek Squad at Best Buy and they will be able to help you.

Read More

Is Geek squared open Today?

Elizabeth Cunningham | Dec 13, 2020
Amanda “Mandy” H. | Dec 14, 2020

Good question Elizabeth. Have no idea. Almost everything else is closed...have you tried calling a store location or checking the Best Buy website?

Why can’t I reach a human when I call??

Shayla Thomas | Dec 13, 2020
damien price | Dec 14, 2020

They connect you to the automatic line. I prefer to just go to the store.

Read More

Do you sell iphone phones have offers or products with open boxes?

Cecilia Cura | Dec 14, 2019
Corinne Banks | Dec 15, 2019

No they don't

hi, do you have record players for sale at this location?

Florence Wetterwald | Dec 14, 2019
Robert Smith | Dec 15, 2019

No they do not

Read More

Do you have Bose® - Solo 5 TV Soundbar - Black on store?

Lauro Jose Gregianin lgregianin | Dec 14, 2019
J Golsan | Dec 15, 2019

Yes, it's $199. There is an open box one for $159. If this information was helpful to you, please give me a like at my best buy review and help me advance my local guide status. Thanks, Lauro.

Can i sell my i mac desktop?

Melissa Hughes | Dec 14, 2019
Sam Lyles | Dec 15, 2019

Not to Best Buy... You can sell it to ExperiMac in Midtown, though.

If I cracked my Apple Watch, W hat do I need to do if I got insurance ?

Bruce Jackson | Dec 14, 2019
Sandy Coleman | Dec 15, 2019

Take it back where you bought it, with your paperwork.

Read More

Do you accept old television sets

Vickilee Tucker | Dec 14, 2019
Jeannine C Lester | Dec 15, 2019

No

Can I have my new unused TV sold here ?

Graham Kenneth | Dec 14, 2019
Tania Thompson | Dec 15, 2019

No

How many pre paid phones can you buy at one time?

Compton Finest | Dec 14, 2019
Zak Kauffman | Dec 15, 2019

There's no real limit.

Read More

Returning a TV what is the protocol

Rik Krenek | Dec 14, 2018
Ty Harris | Dec 15, 2018

Simply bring in the TV with all accessories, including screws, stand, remote, and cords; undamaged, to customer service and you will be able to get a refund. So long as you are within the return policy

What time do you estimate my order will be here?

David Grady | Dec 14, 2018
Rimha iLa | Dec 15, 2018

Rotflmbao Guess you thought you were asking Bestbuy directly.. And not everyone in the US that's using Google Maps? Because we definitely don't know, Is as nice as I can put it.

Read More

Do you have Spy Wear Cameras eyeglasses or Bluetooth?

Steven B Davis | Dec 14, 2018
B C | Dec 15, 2018

I doubt it but you coukd search their web site

Do this store sell iPhone X?

Barbara Alonso | Dec 14, 2019
Sue Forslund | Dec 15, 2019

Yes they do. All varieties!

Do you I stall keyless entry on cars?

Tawana Moore | Dec 14, 2018
Shawn Cooper | Dec 15, 2018

Yes they do install keyless alarms and car stereos Ms. Moore

What is the best economical computer to purchase?

Bren Jack | Dec 14, 2018
Rev. Carlton Williams (Carlton) | Dec 15, 2018

The one that fits your budget.

Read More

I WANT TO SCHEDULE AN APPOINTMENT

E. KASSIM BYNOE | Dec 14, 2018
David Grady | Dec 15, 2018

Will my order be here soon?

Read More

Do they do car alarms at this Best Buy

M N | Dec 14, 2018
Miamirod 305 | Dec 15, 2018

Yes

Read More

Do you deliver

nisaa Nation | Dec 14, 2018
NSB (NSB) | Dec 15, 2018

Also online purchase + in store pick-up

Read More

It's almost Christmas and I want a hovertrax not a hover board ok please I want this....

Slime &Soundz | Dec 14, 2018
Amahl Lipkins | Dec 15, 2018

That's a big request I'll put you on Santa's list

Read More

Do u guys sell watch batteries.

Ethan Droze | Dec 14, 2017
Steven Benjamin | Dec 15, 2017

Yes

Read More

If I need to return something bought on a debit card,how long before money is posted back to my card

Sheree Brooks | Dec 14, 2017
barney baker | Dec 15, 2017

About a day

Read More

Does this store carry tripod speakers stands?

Pamela Rogers | Dec 14, 2017
Allen Johnson | Dec 15, 2017

Yes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places