Dunkin'

Tia Alloway

I had a rather disappointing visit. I sat at the intercom to order, rather alert the cashier that I’d placed a mobile order. I was just there to pick up then keep it moving. I sat for about 5 mins and no one answered. I decided to drive around to the window. No one is at the window. I sat there for a few minutes, long enough for me to question if they were even open. I assumed so because I could see that the lamps were on over the food station and there were receipts in the window from the printer. After a few mins I decide to go inside. Initially I don’t see anyone. Then a young man comes to the front with a beverage for the car that was in line behind me. Funny how that worked out… Again I wait for a few mins at the counter and I’m never acknowledged by this young man. I can hear 2 other voices in the back but initially don’t see any faces. One of the young lady steps into my view and jumps as if she sees a ghost when we make eye contact. Apparently she didn’t know I was in the store. I thought her reaction was because she was supposed to be taking orders up front. I must have been wrong because just like her coworker, other then her jumping at the sights of me, she never acknowledges me. After a few more minutes I decide to leave. I contacted customer service and had them refund my drink. They offered a free drink as compensation. No assurance that management would even get the information that I shared about my visit. Worst visit I’ve ever experienced at any establishment. Will never return to this location.

Akeem Muhammad

The lobby is closed. I'm creating this post from the drive-thru line. I've been sitting here for over 20 minutes for a cup of coffee. This location is helping me to break my coffee habit! Worst location I've been to in a long time. Coffee is made different almost every time. My muffin was stale last time I came. And they constantly run out of staple items.

Jeffrey McLeroy

I have had a chance to read the reviews for this location, some are great and others not so much. My experience has been above average and great each time I come here. The manager and employee named Princess has made my experience outstanding. The young lady named Princess was very helpful and inviting while I waited for my order. She clearly explained the delay, while checking to ensure my order was completed correctly. My hat comes off to you young lady, people who have been in this industry a long time are unable to meet your level of professionalism. This restaurant is always clean, and nothing seems out of place. I drive commercial vehicles, so it's not easy finding a place to get great food along with awesome customer service. If I had one negative comment for this establishment, it would be that your not open 24hrs a day.😁

Mrs. Aaron Willis (The Beacon of Truth)

I placed my order on line for walk in pick up. Got there and it was drive thru only. Get to the window pick up my food and my order was completely wrong. What I got was not what I ordered. Update:1/20/2022 And here we go again. Ordered egg and cheese and got a BACON egg and cheese, despite the ticket being correct.