Charleys Philly Steaks

Tonybecky Morgan

11:27 am, we arrived and the guy there said STILL CLOSED ooook, we ate next door. They supposed to be open at 11am...

Leah Shelton-Brown

Love this place. Love my cheesesteaks. Absolutely hated the customer service this visit from an unhappy cashier. She rudely stated that they didn't open until 11am, mind you I was only standing in line at 1059. Then I asked her about redeeming my rewards points, said she couldn't do it. Couldn't or wouldn't be bothered? Good rule of thumb when working fast food, you must also provide good customer service. It's clear she did NOT want to be at work today. What a shame considering people need to be happy if they have a job during these times. Update: I wanted to update my review, because its very important to share when business owners acknowledge when you've provided negative feedback regarding a service or quality of food or a product.  After I posted my review, the owner Yunis, reached out to me right away.  She apologized for my experience and assured me that it was not ok, and would make every attempt to make things right.  On Friday, I took her up on the offer.  I called in to place an order, the manager Marcelino was very friendly and accommodated my order replacement with an upgrade.  This made me so happy, and the sandwich and fries were incredible.  Thanks so much to Yunis and Marcelino for redeeming my feelings towards their business.  I'll be sure to visit again.  As should you!

Rocky Humphreys

Manage your expectations accordingly. I’ve never seen a cheesesteak with mayonnaise, lettuce, tomato and pickles. When I opened it all I could smell was pickles and there was a giant glob of mayo on the end of the bread. Kind of a disappointment because I was really craving an authentic Cheesesteak and this ain’t that. Not a dig against the food, but it isn’t the most accurate representation of a “classic” philly.Rocky, thank you for your feedback. All of our cheesesteak are made to order so any topping can be requested to be added or removed from your cheesesteak. Please email us at [email protected] with the time and details of your visit. We would like to improve and make things right!

Kathy Jester

Never been there but I have seen it there I like Philly cheesesteak and so does my husband he is used to the one in Philadelphia Pennsylvania where he lived they have a place called Jersey Mike's that is the best philly cheesesteak sandwiches in San DiegoHi Kathy, We hope that you will come try us out!