Intermountain Hospital

Jaime Turner

The switchboard operator is the nastiness person I have ever dealt with over the phone. Unbelievable! If you hate your job sister and have a hard time dealing with family and friends who are trying to get through to their loved ones..leave! Clearly your heart isn't there and you are not the kind of person who should be working in this kind of facility. All I was trying to do was get a hold of a loved one I have two missed calls from. I spoke with a Taylor this morning who went over how my friend was doing. Taylor was kind and went over the pass code with me. I told her what I had. She assured me it was correct. Then I call Miss switchboard who from the top is extremely rude. I don't get two words out of my mouth and she say rudely, HOLD ON! Comes back a few moments later, "Whats the passcode? " Nothing else just that. I tell her. She comes right back with more attitude, "Ya no." Me- umm no what? Her- That's not it. I tell her again and how I just verified this. Her- Well I don't have that! Ok is there someone else I can talk to? Her- Nope! Me- THANK YOU FOR NOTHING!!! So now I'm sitting here worried and wondering what the Hell is going on?!

Sterling Toma

If someone is looking to get help, please when you go to the hospital and are planning on being committed, request that the hospital sends you to saint alphonses behavioral health unit in Boise or even west valley in Caldwell. They can’t promise you they will but let them know your true feelings towards intermountain hospital so you can avoid being sent there and possibly making your problems a lot worse. Other places do take children as well, you have a choice! I was committed here as a CHILD a little over 15 years ago. You guys aren't allowed to do what you did to us back then. That snack room you have behind your desk still haunts me because it wasn't a snack room when I was staying there. The straps that went on the wrists and ankles of very small children created these screams that haunt me when I sleep. This is one out of many bad things your business did to us when I was only a child. You did not help me but only made my disorders that much harder. I'm surprised you still have a building and not a museum showing how indecent and inhuman you treated us children over 15 years ago…

Tom

My stay was fairly brief, in February of 2022. 3 nights, four days. I was an inpatient at St. Al's the month before, 6 days, 5 nights. I compare the two places somewhat in this review. I forget the name of the unit. I was in. It was the one people who are mostly docile, and who are in there mostly for suicidal plans or attempts, and probably some other reasons. I think the best thing about this place is that there is patient separation. The more severe patients are in another wing. At St. Al's, my two roommates were both schizophrenics. One was quiet, but the other kept me up with his angrily stomping around the room, even at night, and talking to people only he could see. That wasn't fun. If he were at Intermountain, he would have been in the other unit. The sleeping conditions overall at Intermountain were good when I was there.. Some rooms only had two people, some had three. Could have used some better curtains, and more of them, to keep out the bright parking lot lights. But the sleep med worked, so I didn't mind. The bed checks at St. Al's.. flashlights super-bright shone right in our eyes every 15 minutes. Not so at Intermountain,.. light shone in during bed checks but not so bright and not so direct. I had only one roommate, and slept well. He was quiet. Once during the day though, while we were out in the courtyard for some exercise, he ran up from behind me and twisted my neck, then made a joke about being a chiropractor. I was not seriously hurt, but still. He was moved to the other unit after that. I don't blame the staff. They likely didn't know he was prone to acting that way. He was always quiet day and night before that, while I was there. Also, the staff member keeping an eye on us saw what happened, and told the other staff. So that was good. Having a courtyard for exercise was good,. A basketball hoop, room to throw a football The staff at Intermountain.. two of the senior nurses, the charge nurse and one other, were difficult and not compassionate. A bit mean, really. But everyone else was great. Some were especially helpful and fun. Dr. Ashayie (not sure how to spell his name), humorous, spoke fast. Put me on a med that I wasn't pleased with, as it turned out, but not his fault, got to start with something. The meetings.. usual positivity goal setting kind of stuff. Not as much depth as some of the meetings at St. Al's, but that's alright. The dayroom. Small, with a table and some uncomfortable plastic chairs, and very worn couches. A TV.. at least they had Netflix, and we could watch some movies. Meals were served in the day room. Food served in styrofoam, huge piles of styrofoam thrown out, no plates or trays to be re-washed. Not much of an option if you didn't like what was served. I think there was at least one other option, but still, not great. . The food, ok, but sometimes barely edible. St. Al's had a large, marvelous cafeteria, with amazing food. Best thing by far about that place. The facility I was in at Intermountain was smaller, with less people than St. Al's. But that meant one less hallway to pace to keep from going even more bonkers. Apart from the sometimes bad food, uncomfortable day room, stealthily dangerous roommate, and a couple unpleasant nurses. my brief stay was actually good. I am glad I got out when I did though. A longer stay would’ve been much more difficult.

Mark B.

Disgusting establishment I was forced to go here as a teenager!