Public Storage

Megan Wiley

Susanne, the property manager, is very helpful and kind! I needed assistance in moving to a different unit to get a better price and she was able to help me kindly and efficiently. I also make frequent trips in the late evening near closing time and I’m appreciative for her flexibility as I wrap up work in my unit. The property is always immaculate and well organized. Staff I’ve spoken to are always very helpful!

BGCCC Admin

Suzanne was very helpful with her historical knowledge about what could have been in our Storage Locker. We were new Staff and had no idea. She was Great!

Clark Hawley

I have to tell you all that I try to avoid Large Corporation run businesses. I try to patronize small, local, family run businesses. I took a chance with this Corporation. What I discovered was that the PEOPLE who work at this business are so excellent, so caring about customers, so helpful and so friendly, I think I am going to stick with Public Storage. There was a glitch with my account, and Sabrina, one of the managers, simply invested her time and energies in making share I was taken care of. She was personable, professional, and persistent -- clicking away and away at her computer until my problem was resolved. I had just had hip replacement surgery, and the office had no custoner seating, so she GAVE ME HER CHAIR, and did her work standing up. I was only referred to as space #447 util my account was located, then I was TREATED like a real life human being, with a NAME! When I rented the unit, I was initially impressed with Suzanne, the on-site manager. SHe too was polite and professional. SO, this review is five star becasue 100% of the STAFF at this location are FIVE STAR FOLKS. I was so impressed with Sabrina's service that I came back with a thank you card and with a Jamba Juice gift card. You don't run into this kind of quality treatment often. I'm one of the folks who has no problem registering a complaint when something needs improvement. It is a joy for me to see the good and say it. Sabrina and Suzanne are examples of the good in this world!

Leah Martin

Suzanne is very nice. She’s the type of person that you won’t hesitate to approach. She explained all the details. All the questions that I asked has been answered. Overall I’m happy with the service.