Pep Boys

John Ahles

Misdiagnosed my car. Mechanic's are very inexperienced. They even broke a factory fuel line replacing a simple fuel filter. After hundreds of dollars and return trips they never fixed the problem. Went to an authorized Ford Dealer immediately after leaving Pep Boys for the last time. Within a few hours the truck was diagnosed properly with a bad fuel pump. Hopefully my review will help others steer clear from wasting their hard earned money. RUN!

Sermed Alkass

Great service! Professional and friendly.

JoJodeanpergl

I rent my cars for work. The service plan is thru Pep Boys. A few years back I dreaded it. Horrible to find an appointment, always making a mountain out of a mole hill resulting in having to make a trip to LAX to have the corporate service team to look at it. Not anymore! I think I found THEE place to get my service done. I put about 4000-5000 miles a month on the cars for work. I actually look forward to going in. I stopped by today just for a head light (no way I'm paying for one myself on a rental) No appointment 10 minutes I was out the door. Fricken people even call me by name when I walk in the door. Its like Cheers! I HIGHLY recommend this Pep Boys over any other. If I lived next door to any other Pep Boys I would still go to this one. Sorry I'm horrible with names. Rob, I think, sorry. You got a good team and you make a great first face when people walk through the door. SERVICE! PERSONABLE, HONEST!

John M Mota

UPDATE: Still stellar service. Robert was able to negotiate pricing for me when I was really low on funds. He saved me a great deal of money on a critical repair I needed done. These guys won't go after you wallets. You can trust them for fair and acomodating prices out the door. The guys here at this particular Pep Boys really helped me out. I took my car in for new brakes for squeeking and they had me look under the car with them to see that the car didn't need brakes or rotors just yet and that the squeak was a cosmetic thing for now. They told me that the noise could be fixed right now for 450$ if I wanted or I could come back at a later time. They also helped me diagnose something that a dealer warranty was supposed to have covered already which I took in twice now. They sent me on my way and when I asked how much I owed them. They said it was free of charge. I feel helped out completely and like I wasn't someone they tried to take advantage of. This is the service I look for. Thanks. I will be coming back here from now on for my services.