We Fix Macs Apple Repair Service

Category: Computer repair service

Address: El Camino Real, Palo Alto, CA 94306, USA

Phone: +16508136161

Reviews

Karen Greig

May 31, 2022

I just found out that owner Abi died in 2021, which explains why I haven’t heard from them. So sad. He was great.

Andy Radin

Nov 11, 2021

No website, just an out of date and super low effort facebook page with little information. Walked in to see about a mac repair and was turned away, told that the business is shutting down. Probably for the best

Woo Shin Shim

Feb 14, 2021

Poor Quality. Poor Value. Not Professional. Not Responsive I am a real customer who went to the office today and last Monday. Abbi Vakil …

Oksana Selavri

Dec 11, 2020

DO NOT USE THIS PLACE. This company is totally unprofessional and not knowledgable at all. They are scamming customers for their money and charging exceedingly high prices for doing …

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Questions & Answers

Replace the battery in my 2013 MacBook pro? $$?

Robert Traller | Dec 11, 2018
We Fix Macs Apple Repair Service (Owner) | Dec 12, 2018

Yes, we can replace the battery in any MacBook Pro Retina model for $199, which includes parts and labor. It takes about 24h to do the work, since there is a lot of glue that has to be removed and then re-applied when the new battery is installed.

My Thunderbolt display won't turn on. Do you handle that?

Jim Pooley | Dec 11, 2018
Lisa Moody | Dec 12, 2018

You should take it in. They do.

I've had a "new" iPhone 6 for about 4 months and the battery has been very erratic, sometimes holding a charge other time it discharges in 2 hours without any WiFi on or online usage. What's going on? Did it com w/ bad battery that needs replacing?

Gerald Severin Marthe | Dec 11, 2018
800 We Fix Macs | Dec 12, 2018

Hi there! It could be that you have a bad lemon iPhone. Certain batches of iPhone 6S had a battery recall issue that was covered by Apple for free. iPhone 6 has not had this issue. If you can bring this iPhone in to our store, we can test the battery and let you know if it needs changing. If it is just 4 months old, it will likely be covered under warranty anyway. Andrew

My desktop is at a standstill with the colored wheel spinning for every function. I have a feeling I am low on storage and overloaded with files and email. Is this something I can get help with at your shop.

Kathleen eggers-goumas | Dec 11, 2018
800 We Fix Macs | Dec 12, 2018

Hi there! When your computer has the spinning beach ball of death, it usually implies you have a corrupt Operating System (OS) or perhaps something is wrong with the hard drive inside. Many times it can be fixed with a software reset, which usually costs between $100 to $200. Yes, when the hard drive is full, it can also manifest this problem. If you can bring it to us, we can diagnose the problem and give you a firm estimate. Do you know about our new location? Pls use Google Maps to find us (there is a lot of construction in our area, but we are still on El Camino very close to our old building). If you are not able to bring to us, we can dispatch a driver to pick it up from your house.

Can you replace an iPhone 5 battery? I think the PROBLEM is software, but if it IS the battery, wondered if it can be replaced. Thanks, Sincerely, Paul Beirne

Paul Beirne | Dec 11, 2018
800 We Fix Macs | Dec 12, 2018

Hi Paul! Yes, we can replace an iPhone 5 battery. It costs about $45 to $55. It takes about 1h to do the job. Best time to bring in the iPhone would be between 12p and 4p. Andrew PS: When did you ask this question on Google? We are just seeing this now :-/

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