IPlayNTalk Cellphone and iPhone Repair

Thaydon Block

DO NOT GO HERE!!! SCAM!!! SCAM!!! SCAM!! Please read this before going here. This place is not a reputable business. I was in a pinch and I needed a USB-C to HDMI converter. The places I would usually go like Target or Best Buy were closed so I scrambled to find a place that might have what I needed. I went to the mall and found this kiosk. They had what I needed so I asked the lady to take it out of the case so I could buy it. This is where I will point out nothing had a price tag on it. I asked what the price was while she was ringing me up because I wanted to know what I was spending. She ignored me and told me to open the box to make sure the item was there. I did as she asked and when I looked down she swiped my card and the handed me the receipt. I start to walk away and the look down to see I was charged $130!!! For reference this costs $30 on Amazon or at a regular store. I immediately went back and told the lady I did not realize how much she was charging for this and that I wanted to return it. Keep in mind I had been gone no longer than 30 seconds. She said "ya, I cannot do that." I asked why not and she said no refunds. I asked where it said no refunds and she said "the receipt." How could I have known there were no refunds without a sign or her telling me. The first time I could have known there were no refunds is after I bought the product. I told her she "has a right to run her business how she wants, but I as the consumer should also have the right to know what I am getting into". We argued for a few minutes and at this point I just wanted to get it over with so I offered to give her the product back for half my money back and she said "no". I offered her $65 dollars for free and she said no. Unbelievable. I was about to loose it on this lady, but I had dinner reservations, so I left. After dinner I went to use the product I had just overpaid $100 for and it didn't even work. I usually don't write reviews, but this business is atrocious. They are scamming people out of there money. Don't make the same mistake I did. DO NOT GO HERE! Also if I could I would give them no stars, but that's not an option.

Margie Grant

My husband is a left-handed guy living in a right-handed world. Christian has replaced the front and the back on several occasions. I also purchased my iPhone from Christian. When I took it into Sprint, they gave me the run around about the phone not working because I didn't buy it from them. Christian told me exactly what SIM card to ask for and all is working with the worst service provider in San Francisco. I much rather give my money to Christian and his crew than Sprint anytime. If you are in the market to buy a phone, Christian sees a lot of them and can give you the skinny on what's hot or not. Definitely come here if you phone needs some love or if you want to own your phone outright.

Belinda Marshall

Took longer than expected but I was satisfied with the professionalism! My phone went black because my battery damaged the LCD screen so it required a bit more diagnostic testing than a fix-up like broken glass. Phone is working great!

Alma Cooper

Although I was not happy about paying such a high price to have my phone screen changed, you guys gave me the cheapest quote. I like that you already have the screen available (so I don't have to buy it myself or wait for you to order it). And you fixed my phone within 1.5 - 2 hours so i can get back to my life! Your competitors are just not as prepared and customer friendly as you are. Thanks!