Address: 3865 NY-31, Liverpool, NY 13090, USA
Phone: +13156521627
Sunday: 10AM–7PM
Monday: 9AM–6PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Nikki Amon
As someone who has worked in the customer service industry for 10+ years I must say that I have never been more impressed with the professionalism and knowledge provided by the staff at this location. Specifically Mikayla, not only was this person kind and extremely helpful but also payed very close attention to detail and ensured that I went into this new adventure informed and comfortable with the needs of the newest addition to my family. Honestly it was a breath of fresh air. She took the time to help me find everything I needed and was able to flawlessly multitask to meet the needs of other guests as well. She made sure that she acknowledged waiting guests and immediately communicated to her team that there was someone in need of assistance, to which a gentleman promptly responded and began to help those waiting. I have never had a bad experience at this location however today’s visit stuck out to me because of the level of service I received. I was absolutely blown away by How immediately comfortable I was during the shopping experience. 15/10 Will definitely be back again. Five stars is certainly not enough to express the gratitude I have for Mikayla and the team. So thank you all so very much and I will see you soon :) -N
Noelle Lanzafame
Very hard to get help there, you have to hunt for them, only to find them all sitting down chatting at the registers. When you ask for help (the fish/cricket section), they help someone else before the person that asked for help and had an employee actually come to the area. Wait time and customer service slipping horrendously. This used to be an excellent petsmart. Will not be returning.
Tiffany P
Great staff, super helpful! I was in and out of the store in 10 minutes being sent on a hunt for a very specific beta for my youngest daughters
Lori Hempleman
I brought my pug Carlotte in for a nail trim. I am so pleased with the way Shannon treated her. Just such a good experience for both of us. I will drive the extra miles to use Pet Smart because I'm so pleased at the relaxing environment that could be a disaster! Everyone in pet grooming was so nice! I regret not leaving Shannon a gift certificate for coffee or her favorite thing in the morning
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You'll have to check with the individual stores. They do usually have them but they don't have them all the time.
Unknown I'd call the store to find out.
I don't know what what "better" fish would be in comparison to something else... perhaps you meant "Betta" fish and were auto corrected? If that is the case, yes they do. I bought a betta fish last week from this location, and they had about 20 or more on stock at the time. They also have many other varieties of fish available
I don't know if this location has it. You'll have to call and double check.
i think they do, but the best way to get this info is to call them directly.
They do cut nails but I would call them to make sure of the cost for that alone, as opposed to part of a grooming package.
Yes they have guinea pigs, however, i would recommend looking on Craigslist first. People usually get rid of the whole setup for cheap on CL.
Food, a container, little water at the bottom to keep it moist. This isnt really the place to ask this question though. It ia google maps and you ask about the places. The petsmart itself may be able to better answer your question.
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