BLUSH FITNESS

Savannah Ceron

The concept is appealing; but the environment is very uncomfortable. The customer service is terrible as well. I did not get any of the benefits promised in my membership level. The “personal trainers” they hire are a joke- mine had me literally do squats for 20 minutes straight. You would be much better off at another gym like planet fitness.

Cassandra Schmill

I love BLUSH FITNESS! Such a beautiful gym with a welcoming community of women!

riley

I have never had a worse experience with a gym than the one I had with Blush Fitness. When I first got my membership, everything was fine. Everyone was super nice and the gm, Paige, was very friendly and welcoming. I signed on for a year. After about 8 months in, my fiancé and I decided to get a dual membership with Lifetime Fitness, so I emailed Blush Fitness in March 2022 to see about cancelling after my 12 month membership ended. I received NO response. I messaged the company on facebook, inquiring about my email. They said they would get back to me. No response. After two months of nothing, I finally went into the gym in person. I spoke to Paige, explained what happened. She said they do not take verbal cancellations, but to email blush fitness. I said I had already and they had not replied for two months. Paige said to copy her on my notice of cancellation email. I did so on May 4th, 2022, and finally got a reply and everything was good. Fast forward to yesterday when I get an email from them saying "Thanks for signing up for another year!!" huh?? I email Paige and she emails back saying I need to send a written notice 30 days before my membership ends. I immediately forward my written notice from two months prior and explain that I had already done so, and I don't want to sign up for another year. Paige then tells me to report any other membership inquiries to the blush fitness email, not herself. Pretty sad that the general manager won't even take responsibility for this mess that they have created. I have done everything I was supposed to do and somehow they think they have me signed up for another year. I do not recommend this gym unless you want to be stuck in a membership forever. The gym itself is nice and I have no complaints there, but how my cancellation was handled was extremely unpleasant.

Faith Fletcher

If I could rate this gym negative stars I would. First off this is not a welcoming environment in no way shape or form, and severely lacks diversity. They have terrible customer service and are terribly under staffed. I made the mistake of purchasing a year membership without visiting the premises. Once I did I came to find basically a no staff, ran down, barely equipped gym. After deciding the service was not worth the distance I had soon decided to pass off the membership to another interested party. We connected on a Blush Facebook post I told the other lady I will call Blush to see if it possible to transfer as usual they don't answer their phones (poorly ran place). Now instead of Blush just responding memberships are non transferable they decide to inbox me to offer no solution but to ask for my name to probably attempt to block my access. They then continued to block me from their platform though I never said anything negative about them on social media other than it was not a good fit for me. Blush if you cancel membership without my permission I will dispute the chrage with my bank the full charge. And I will report you you have terrible customer service. And I will make sure my membership is active until February of 2023.