IHOP

Karen L

This is my neighborhood IHOP. I hate to write a bad review, but I need it to change. There used to be tons of visitors here and it was a great place to enjoy breakfast. Even the two teenagers I was with asked me not to go to this one because the service is horrible, but I prefer to support my neighborhood businesses. They were right. The manager actually sat down in a booth across from us and took our order, the silverware wasn't just dirty but had food caked up on not just one but two of the serving sets. The manager got our order wrong and through all this not once did she say, I'm sorry. The young lady she sent over to act as our new server was very pleasant and did an amazing job. The manager just gave up, never once asked if we needed anything. She said she called her manager and she said she didn't do anything wrong. That made no sense to me. The restaurant only had maybe 4 tables with customers so it wasn't busy. I would love to support the IHOP in my neighborhood, but I can understand why it's no longer busy or what it once was. Even when you pull up it looks closed because it's really dark and no longer visited by a lot of customers cars in the parking lot. It's not the same in Alpharetta. Please do something to retrain the manager and get our neighborhood IHOP back to where it once was.

Jeremiah Swartz

One of the worst service experiences I have had. It was late night, almost the only place open after midnight in the area. There were 4 servers and maybe 5-6 tables sat when I arrived. Servers spent most of their time chatting/on their phones rather than bussing the dirty tables or checking on anyone waiting while the host/manager was overwhelmed with just a few to-go orders. Each server only had 1 or 2 tables, but most couldn't seem to keep up with the basics. Our server forgot our drinks and appeared to be under the influence of drugs. When she did come by to deliver the drinks (after 20 minutes and we were her only table), she said she would come back with straws, never came back. When ordering a refill on a drink, she came 1/2 way to the table several times with the drink, then back to the beverage station. This process repeated of walking half way, then back for approximately 5 minutes. Our food was left in the window, pancakes were hard (not the chef's fault). If there was a manager there, they were ineffective... at best. They didn't train/support/hire a staff that is capable or willing. The one person holding that location together was the cook. He was working extremely hard and was bothered by servers not picking up their food in the window while they socialized with friends, each other, and were using their phones. I feel bad for him, and for him alone I gave it 2 stars, not 1. Lastly, I also observed a cockroach walking around on the ground near our table in the back of the restaurant. I could say much more, but this review is already long-winded.

Esteff The T-cup

It was one of the worst places I came to have lunch at… the place looks kinda old , windows dirty , under the table on the wall was dirty and the service was very poor…. The drink was serve in bad presentation and the entrance you can see the kitchen was so dirty as well as the entrance never coming back again….

Taylor Petraroi

Great establishment. My husband and I came after Knotfest and it was extremely busy. We were seated quickly but understandably had to wait to be serviced, as there were many other concert goers who had also bombarded IHOP. The manager( …