Fireplace & Bar-B-Q Center

David Gomez

Nothing to get excited about

jennifer price

These folks could not be nicer or more patient! Electronic fireplace inserts that work with remotes are sometimes a challenge for mature customers! They are always kind and courteous when I’ve needed to check with them on malfunctions. Highly recommend!

thebloodykansan

These guys are fantastic. They represent what a small, local business is in my mind. Great service and friendly, patient interactions. My family had just moved into a new house with a gas fireplace, but the manual had been lost and we had never used gas logs before. I called and sent some pictures to Mr. Kelly who sent me a PDF of the manual and walked me through starting the logs. He communicated everything very articulately and within minutes it was up and running. All of this at no charge. The best businesses are places that know a positive interaction with customers is far and away more important than nickel and diming. This is that sort of business.

Rebecca Haney

They have held $2500 of our money since AUGUST. The original install date was December, then January now February. After contacting Kozy Heat it sounds like an issue with a part. However, Jonathan the owner is emotionally unstable. He extended a $500 reduction in labor cost for my mom and dad last year when they had the exact same problem and told us he was canceling our order and would, "check to see if he could get my money refunded," since I left a poor review. Yes, Jonathan you will. It's called the Attorney State General and BBB. Go anywhere else and stay away from Kozy Heat! UNPROFESSIONAL HACKS