Buttercooky Bakery & Café

candace alexander

I’ve been to this bakery a few times and their service is always excellent and the displays are absolutely beautiful. Very friendly and helpful people who take the time to explain the items to you. However I have yet to be blow away by their goods. Their cakes and cupcakes are usually really cold and dense. Now as a disclaimer I’m a person who likes light decadent cakes and pastries. Notes of vanilla bean or cinnamon should dance on my palate. I shouldn’t just taste sugar and flour… and that’s what this bakery’s cakes taste like. Really just lack luster. Same thing with the tarts… the crust was soggy on the inside… it wasn’t the type short crust pastry that gives you that distinctive “snap” when you dig your spoon into the pastry. And the berries on top were not fresh. I took a second look at my bill and earnestly felt silly for stopping at this bakery because when you”ve had better, you know better. But I stopped locally because I didn’t want to drive futher out. For the same price I could have gone to Martha’s county bakery and gotten 4 slices of decadent cakes. Martha’s country cakes always light, fresh and never ridiculously sweet. And the cake itself ( minus the frosting) always has a wonderful flavor. For the same price I could have gone to the French Workshop and gotten better quality pastries. When you dig into a fruit tart from from the French workshop you are instantly greeted by the beautiful “snap” sound a shortcrust pastry should make. Then you have the beautiful creme in to the inside balanced by the tang of fresh berries. . For half the price I could have gone to Paris Baguette. They have great quality pastries, always fresh always flaky and light and always at room temperature.

Z W.

The strawberry short cake looks good but taste so bad. I think they used some artificial flavor in it. The mouse is not made from real cream. Not worth $36.

A S

They never disappoint! The customer service is always phenomenal. I came here for a cheese cake two weeks ago for my job‘s holiday party and everyone loved it! I also came here in a bind yesterday for some cup cakes after being told at the last minute that another bakery could not fulfill my order. My toddler loves chocolate cupcakes and Minnie Mouse, and she was having her first in school party. The other bakery told me 20 minutes until my pick up time that they did not have chocolate cupcakes after I had placed the order about 24 hrs before and paid for it. I came to Buttercooky @ 9 am, when I needed the cupcakes and can you imagine my surprise when I saw these gems that matched my theme perfectly already in the display case! The kids loved the cupcakes. This truly made my day, and my daughters as well!

maria eng

I’ve been a customer here many years. My Five stars is for all their lovely breads, cookies, and premade cakes, and all the good memories of sipping cappucino in their window waiting for my daughter to finish gymnastics class nearby. And I still order baked goods here, and cakes from the cases. However, I feel I really should add my experience to the stories of others regarding the accuracy and quality of special made-to-order cakes because i feel the owner and management- who never seem to be there when you want them- should know. FirstPhoto- the flower box cake as it is usually made at Buttercooky for Mother’s Day. I love it! it’s novel, It’s luxe, it can be filled almost any way you like, and it’s freaking EASY to make. Pure Baking $$ Genius! My daughter was gifted an actual box of these preserved roses for her BS degree graduation and loved it to death. What better fun (and how easy!) to get Buttercooky to make her a cake version for her MS degree graduation, and have it made in her school colors (violet and white)? Well, it wasnt that easy, actually. The next two photos show what I ended up with, after i told them all i needed was for them to do a larger version of that cake, and please substitute purple roses. I even sent them the actual Pantone color number for the exact purple the university uses so they could match the roses perfectly. Guys! so much purple???!! Upon seeing the cake at pickup i nearly passed out, but since i was there and the clock was ticking on the party deadline, i asked them if they could please get rid of that awful purple fondant and just put a white fondant collar on the cake as this would be a quick fix. The crew in the back refused, saying it’d wreck the cake. The cake was already wrecked, in my opinion- how much worse could it get? To this day i wonder what might’ve happened if i’d offered to throw some money after that plea for help. But the clock was ticking! i needed a cake for that evening’s celebration. That’s when i called my Cake Ninja friends, who met me at my house with some fondant- the nice stuff, not the Play Doh kind- and we performed a fondant transplant on the sickly purple cake, and even added a Real Ribbon Handle, which is totally possible to do , don't ever let anyone tell you otherwise. Not one buttercream rose was wrecked, and my daughter got the adorable cake she deserved. The last photo is of the cake, post-makeover. Looks pretty cute, right? Someone please show this to whoever said it couldn't be done. Moral of the story-? I feel there are three points important for both customers and management to consider: 1-I feel customers need to make certain to speak in person to an experienced, cake decor-savvy individual - never trust that the person taking phone orders knows a thing about cakes, even if they do work in a bakery. 2- Even if you are asking for a cake they've made hundreds of times in the past, do provide a drawing of what you want with colors & textures specified in order to make certain you get what you want. 3- I personally don't feel i can ever again expect any help from Buttercooky if something goes wrong on their end, even if it’s an easy fix. This is why i will not ever order another themed special-order cake from them, although i still think most of their case cakes are nice, especially the tres leches😉.