Address: 7290 Navajo Rd #112, San Diego, CA 92119, USA
Phone: +16194651401
Sunday: Closed
Monday: 8:30AM–5:30PM
Tuesday: 8:30AM–5:30PM
Wednesday: 8:30AM–5:30PM
Thursday: 8:30AM–5:30PM
Friday: 8:30AM–5:30PM
Saturday: 9AM–12PM
Denelle Bush
This is the best State Farm agents I have ever dealt with. After 35 years of being a State Farm client I had to change offices to be closer to my home. This office was given to me from a very close friend. They were very helpful in making sure my policies were up to date. This is when I first got to know Schelly. Very helpful, professional and understanding of my needs. It was a great transition. In the past two weeks I had to reach out to make some updates to my homeowners coverage. I called and reached Allison, again the best customer service was provided, she requested the changes and sent them to Underwriting. Here is where the frustration started. After a few days I followed up to see if the changes were done. This time I once again had the privilege of speaking to Schelly. She let me know it was held up in underwriting and she would get them to make the changes. Without going into day to day issues, it was a nightmare getting underwriting to make the changes. Schelly continued on a daily basis pushing to get it done. She never gave up. In fact her and Allison tag teamed them and after 14 days it was done. I was told by Customer Service it could take 30 days. Unacceptable my loan was being held up for this update.Schelly got it done and sent it right away to the lenders. Happy to say we are done. If it wasn’t for the persistent and daily requests it still wouldn’t be done today. If you need a great State Farm office and great agents I highly recommend Emma Wests office and her agents.
Emily Cadamagnani
Emma and her team are true professionals!
Rae Hanson
I’ve been trying to finalize policy details with Allison for literally 7 months with no success. She even took my card information over the phone from me before even finalizing the policy with underwriting. Communication is terrible, and they fish for reviews to compensate
Patrick Watson
service is always great 5 stars
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