Emma West - State Farm Insurance Agent

Category: Insurance agency in San Diego, California

Address: 7290 Navajo Rd #112, San Diego, CA 92119, USA

Phone: +16194651401

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 9AM–12PM

Reviews

Denelle Bush

Apr 20, 2022

This is the best State Farm agents I have ever dealt with. After 35 years of being a State Farm client I had to change offices to be closer to my home. This office was given to me from a very close friend. They were very helpful in making sure my policies were up to date. This is when I first got to know Schelly. Very helpful, professional and understanding of my needs. It was a great transition. In the past two weeks I had to reach out to make some updates to my homeowners coverage. I called and reached Allison, again the best customer service was provided, she requested the changes and sent them to Underwriting. Here is where the frustration started. After a few days I followed up to see if the changes were done. This time I once again had the privilege of speaking to Schelly. She let me know it was held up in underwriting and she would get them to make the changes. Without going into day to day issues, it was a nightmare getting underwriting to make the changes. Schelly continued on a daily basis pushing to get it done. She never gave up. In fact her and Allison tag teamed them and after 14 days it was done. I was told by Customer Service it could take 30 days. Unacceptable my loan was being held up for this update.Schelly got it done and sent it right away to the lenders. Happy to say we are done. If it wasn’t for the persistent and daily requests it still wouldn’t be done today. If you need a great State Farm office and great agents I highly recommend Emma Wests office and her agents.

Emily Cadamagnani

Apr 18, 2022

Emma and her team are true professionals!

Rae Hanson

Apr 15, 2022

I’ve been trying to finalize policy details with Allison for literally 7 months with no success. She even took my card information over the phone from me before even finalizing the policy with underwriting. Communication is terrible, and they fish for reviews to compensate

Patrick Watson

Apr 5, 2022

service is always great 5 stars

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Questions & Answers

How do I download the State Farm mobile app?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What factors influence car insurance rates?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What if I have a vehicle that's not listed on the Vehicle Type section?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

How fast can I get car insurance coverage?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Can I use my check card or debit card?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

State Farm accepts most major credit and debit cards.

What is the difference between market value and replacement cost?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

What is the difference between sending my quote and purchasing with an agent?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Why should I sign up for the Paperless Notice of Privacy Policy?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What can I do on the State Farm mobile app?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Is my payment information secure on your website?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I pay by phone or mail instead of online?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have more than four vehicles or four drivers in my household?

Emma West - State Farm Insurance Agent | Jul 12, 2022
Emma West - State Farm Insurance Agent | Jul 12, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How can I pay for my insurance if I decide to purchase it online today?

Emma West - State Farm Insurance Agent | Sep 10, 2021
Emma West - State Farm Insurance Agent | Sep 10, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Emma West - State Farm Insurance Agent | Sep 10, 2021
Emma West - State Farm Insurance Agent | Sep 10, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Emma West - State Farm Insurance Agent | Sep 10, 2021
Emma West - State Farm Insurance Agent | Sep 10, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Emma West - State Farm Insurance Agent | Sep 10, 2021
Emma West - State Farm Insurance Agent | Sep 10, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Emma West - State Farm Insurance Agent | Sep 10, 2021
Emma West - State Farm Insurance Agent | Sep 10, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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