Target

calliec21093

I'd like to thank Kara today (07/12/2022) for being such a wonderful Target employee, and shout-out to her supervisor, Nick for making a coupon exception. Today is the start of Target deals day and I knew they would be busy with online/in-person orders. I was looking at the Target App and noticed that they had a KitchenAid Stand Pro Mixer on sale for an INCREDIBLE price but of course, as most things on their website/app, the matte black color I wanted was only available in a few stores around me - not available for pick-up or shipping. I had called a previous Target and they had said that although the app shows 1 available, it wasn't. I had called this store in Gibsonia and spoke to Kara (I guess in the kitchen/electronics department), and had given her the DCPI number from the app. She was able to go to the shelf and hold the item for me at customer service! This thing was heavy too, and I was traveling over 40 minutes to pick it up. When I had arrived, I was greeted with a smile from an employee. I took a quick look around at Bullseye's center and let me tell you, it was one of the most organized and clean Bulleye's centers I've ever seen in a Target. Everything was in it's correct place and was just immaculate. I then proceeded to customer service where 2 women had asked if I needed help. They promptly found the mixer behind the counter with my name on it and got it in my cart. Because I couldn't technically purchase it online (which there was an additional 5% off most* online purchases today, 07/12/2022 in the app), the customer service associate behind the counter did the price adjustment in 30-seconds, thanks to the exception from supervisor Nick, and I was on my way. In and out in less than 5 minutes total. Such a great experience overall from Target's customer service from multiple employees, to inside and outside store cleanliness (the cart boy had a grabber tool, trash can/bag, and was picking up anything not in the trash bins), and to honoring the customer. It's so hard to find that at big box stores and I'm glad that Target still carries that integrity throughout the store/employees!

lime64juice

Tried for over half an hour to schedule a booster shot. The online system didn't work so I called. Apparently the phone system is also faulty - even the wait music was broken. Finally got to speak to a human but we were unable to communicate in English. After all the frustration, I gave up and scheduled elsewhere. Very unprofessional.

Tom Hubbard

your employees made me feel that they appreciated me entering the store for a purchase. One employee at the register welcomed me, the second employee at the pick up desk again welcomed me and was helpful with getting my on line package. She also said thank you and come back again.

Avinash Linganna

Target makes returns easy. I love that the app has all the receipts and I don't have to wait in a long line