Express Factory Outlet

Category: Outlet store

Address: 1801 Palm Beach Lakes Blvd, West Palm Beach, FL 33401, USA

Phone: +15616930166

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

SHANAI Brown

Apr 6, 2022

Came in from out of town for business. I needed work clothes. After 5 mins of looking through their cheap looking junky clothes, realized I was being followed and stalked by staff. One girl fake shuffling through clothes, on guy stood in the middle of the store just watching me. No one ever asked if I needed help, just followed me around their empty store, in an obvious manner. Officialy done with Express and their minimum wage making profiling staff. Found way better selection and got my work clothes from Banana Republic across the way.

Victor

Feb 9, 2022

The store itself is nice and has a wide variety of clothes. But the staff needs to change. 15 minutes before the store closed one of the attendees didn't want to let me try a shirt on because they were "about to close". They were kicking people out of the store 10 minutes before closing time. The cashier didn't even let me put in my phone number to get my account with Express. What a horrible experience.

Gabrielle Orr

Feb 7, 2022

It’s an awful feeling knowing that you’re being negatively discussed by employees - namely the SM and his associate - who are unhelpful and extremely inattentive. This isn’t the first time I’ve experienced poor customer service and makes me feel shameless in leaving the store empty handed. Being nice and providing good service costs nothing.

Alexandria Watson

Nov 7, 2021

The coworkers are very respectful and friendly at express outlets . I enjoyed shopping there all the time . The store manager named Chris need more training how to become a store manager and need to respect his coworkers . I was there many times and always see him be so nasty to them . That is very disrespectful I see why a lot of people leave that job and he is one of the reasons.

Thanks! Your review is awaiting moderation.

Questions & Answers

What is your store number at the outlet mall. How to find store easily on my lunch break

Dorothy Ramsey | Sep 10, 2020
Express Factory Outlet | Sep 10, 2020

Hello, The store number is E417 and it is close to Ann Taylor. Happy Shopping.

What sizes does Express Factory Outlet offer?

Express Factory Outlet | Sep 10, 2020
Express Factory Outlet | Sep 10, 2020

Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).

Can online orders be returned to any Express store?

Express Factory Outlet | Sep 10, 2020
Express Factory Outlet | Sep 10, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

What is the return policy at Express Factory Outlet?

Express Factory Outlet | Sep 10, 2020
Express Factory Outlet | Sep 10, 2020

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Express Factory Outlet | Sep 10, 2020
Express Factory Outlet | Sep 10, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

Is Express Palm Beach Outlets hiring?

Express Factory Outlet | Sep 10, 2020
Express Factory Outlet | Sep 10, 2020

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places