Shoe Dept. Encore

Category: Shoe store

Address: 75 Laurel Mall Dr, Hazleton, PA 18202, USA

Phone: +15704555747

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jean Lutz

Apr 23, 2022

Finally found business/casual shoes my granddaughter could actually wear. Most shoes today seem to hurt the feet, but she says these are actually comfortable!

Cindy Susanne

Mar 13, 2022

Nice, well stocked store

marissa iris rivera

Mar 1, 2022

Good prices

yoharys s arias gomez

Jan 6, 2022

Many diversity of footwear excellent service and very good prices

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. Encore | Aug 27, 2022
Mike M | Sep 8, 2022

Having a bank statement would be helpful. But you should still be able to return them. They should still have the items barcode/SKU number still in the system.

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Aug 13, 2022
Cristina H. | Sep 3, 2022

You could call and ask

Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Aug 13, 2022
yoharys s arias gomez | Sep 3, 2022

Yes, but you must have the purchase invoice

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