Potbelly Sandwich Shop

Kate Dohner

Went here for lunch today and ordered a salad. A fight broke out among two staff members, one of whom was taking my order, that escalated quickly. The police were called. It was scary, and many customers left. Whoever the manager is didn’t seem to have things under control. Thankfully one staff member came out from the kitchen after a while and allowed me to pay for my order that was ready at the counter. Though I’d say under the circumstances, maybe it should’ve been on the house? They forgot my dressing and utensils of course, though can’t really fault them for it under the circumstances. Kinda shook me up for the rest of the day… First time at this location and guess I won’t be back!

Spike

Horrible. Ordered 30 mins ahead and they only fill as you come in. Many people were mad and what happened to my soup? If you went out of lids just give me next size up. Your lid don't close because it's pressing on small container. Half of the hot soup leaked all over my hands and my car when i removed the foil. My salad was half closed and tasted bland. They always mess up something everytime. Last time you will see me here

Mark

Ordered a Big sandwich and they literally only put 4 slices of thinly sliced deli meat and two pieces of cheese for over 13$. This place has gone down hill. You're better off going elsewhere.

Joshua

My work orders from here often for lunch. Not placing crazy big orders, just 6 sandwiches. We consider our selves lucky if only 1 thing is not right. Latest issue was a chicken salad sandwich ordered with no chicken salad… Just bread and lettuce. Called and was able to get a refund, but they acted like i was putting them out and didn’t apologize for ruining my lunch at work that i can’t leave. Can’t wait to get home so i can eat.