On Pointe Dance Supply

Category: Dance store

Address: 1165 W 49th St #205, Hialeah, FL 33012, USA

Phone: +17865349610

Opening hours

Sunday: 12–3PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–5PM

Reviews

Melisa Arteaga

Sep 3, 2022

If I can give zero stars I would. I called this week, they advised me that they had just received a shipment and that they’d be available to purchase online. I waited all day Wednesday and nothing, I called Thursday and they told me again that they had inventory and I explained that I had been trying to buy online and they said they would soon update the website. Decided to show up Friday and they were closed? They did not indicate on any platform or any signage that they’d be closed. Google even showed them to be open…Show up on Saturday at 11:50 am and they tell me that they’re completely sold out of the lyrical shoes. The customer service when I entered was ridiculous, she laughed when I asked about lyrical shoes and when I asked her if they sell out quickly she said “obviously”. It’s “obviously” not good business practice to KNOW a specific dance shoe sells out so quickly and not be able to supply your demand.

Adi Soozin

Jun 11, 2022

NOT OPEN we drove half an hour to their store to find that it was closed 40 minutes before the closing time listed on their google business page

Dinorah Conde

Nov 19, 2021

Very nice

Aleida Gonzalez

Aug 22, 2021

I have been calling the store, left messages I even talk to a person that told me the owner was going to call. I am still waiting. My issue is that my daughter and my mon went on August 2 to buy ballet shoes they didn’t have my daughter size so they told them they where going to do the order online and in Two weeks we will get them at the house. Today is august 22 and no response. This is really unprofessional

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 10, 2022
N P | Sep 10, 2021

Since they are very expensive and have a strict no refund/return policy compared to other dance supply stores it is usually empty but there is no ventilation and the place is small. Therefore I would suggest washing or disinfecting your purchased items prior to wearing them since almost everything is on display. Also whoever is working there on any given day is not going to keep their mask on all day which is perfectly understandable but they are putting themselves at risk and if they are asymptomatic like so many, they can unknowingly spread the virus too. They do however, put their mask on as soon as they see you at the door. I'd feel more comfortable going to a supplier that only displays one item of each and gives you the purchased items sealed in the manufacturer's packaging, especially since that would reduce or eliminate putting my little ones at risk in that sense.

Do they have turn boards here? For turns and warm ups?

Oriette Mesika | Sep 11, 2019
Tysheka Lucas | Sep 11, 2019

You will have to call them and find out..but they have a lot of dance attire

Are there staff who speak in Spanish?

Juan Carlos Prevalil | Sep 11, 2019
Oriette Mesika | Sep 11, 2019

And

Do you sell Freed pointe shoes here?

Valentina Rodriguez | Sep 11, 2019
poder De lo alto | Sep 11, 2019

No

Do you have jazz shoes?

Kaitlyn xxh | Sep 11, 2018
emily collado | Sep 11, 2019

yes, $39.99

Are ballroom shoes cheap?

kasandra | Sep 11, 2018
kasandra | Sep 11, 2018

Thank you Mary

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