Arby's

Chloe Mahan

Rudest fast food encounter I have ever experienced. Messed up the entire order, I don't even understand how one can mess up so much so badly. Disappointing.

Peter Noonan

Worst it has been in 9 years! While this is my local Arbys, I have eaten there for the last time! Last visit on Aug 15, around 9pm: 1. Made us wait 7 mins just to take our order at the drive through with no other cars waiting and no patrons inside. 2. When we could not understand exactly what he was asking us, he just yelled exactly the same thing twice again. I was already ready to leave, but my wife said "be patient". Finally got order right and drove to pickup window. While we were waiting we heard lots of laughing and clowning around - my wife thought the crew were high, and I had to agree. Waited about 5 mins and recieved drinks. He came back to the window twice in the next 10 mins saying "waiting for the fries", and "just 5 mins more for the fries, so 15 mins waiting at the pickup window at an empty restaurant hearing lots of giggling and laughing. We got the order, I asked my wife to check it, she looked and said 2 sandwiches and 2 fries, looks ok. Home 8 mins later and open bag. Order wrong on "beef and cheddar", was plain roast beef, no cheddar, no onion roll. We threw out most of the fries as they appear to have been warmed up several times and had many black pieces inside - price $27 - TOTAL RIPOFF!!. I would still go to any other Arby's, but this one after about 6 visits in 9 years has only ever got the order correct about twice. No, I don't have some foreign accent that makes me difficult to understand. Had this Arbys been good, I would have spent about $5,000 there over the last decade, but beacause it is SO bad, my total over 10 years has been about $200. Whoever owns this Arbys does obviously not care how little money it makes, and if it is franchise-owned, Arbys need to take a serious look at what's going on there in the interests of everyone.

Troy Sutton

Fantastic...... Nuff said