Sugar Factory Chicago River North

Category: Candy store in Chicago, Illinois

Address: 55 E Grand Ave, Chicago, IL 60611, USA

Phone: +13129462002

Opening hours

Sunday: 12–11PM

Monday: 4–11PM

Tuesday: 4–11PM

Wednesday: 4–11PM

Thursday: 4–11PM

Friday: 4–11PM

Saturday: 12–11PM

Reviews

Lisa Liggins-Chambers

Jul 6, 2022

This restaurant was visually appealing to the eye. Location, location, location! The costumer service was impeccable. The food was outstanding. Old school candy was available! I do think, however, that the food prices were high considering the type of food that Sugar Factory served so be prepared. Plus, there’s a 20% surcharge, but you are paying for the total experience. Nevertheless, we truly enjoyed ourselves! I love my new Sugar Factory cup!

Burfunk

May 26, 2022

I mean definitely on the pricey side, but a fun experience. All the milkshakes were delicious, and the alcoholic drinks are very delicious, but they cost $44. The chicken and waffles were super delicious, the breakfast burger with the waffles was really yummy as well, but for the price of kind of just makes it a touristy place. Should at least go one time in your life!

Aaron Marjala

Apr 18, 2022

Don’t go here for the food you’ll be disappointed. Go here because you want to go somewhere different and have some fun. I’d say the target appreciated age group for this place is 6-15 so a great place to take the kids. No way I’d take my wife here! I’d compare it to going to Chuck E. Cheese expecting good food! Lots of people complaining about price. I didn’t find the prices absurd. Your not paying for fine dining your paying for an experience. I’d compare the food to Applebees but double the price because your basically getting dinner and a show in downtown Chicago. Our waitress was pretty good, the hostess (3 girls on their phones) are probably not who I’d want my customers first point of contact but I get today we hire anyone that will work . If taking your teenage daughter you’ll love the experience. If taking your wife you’ll be disappointed. Plan on spending a minimum of $50/person and the 20% tip is auto added.

Serena Dickason

Mar 27, 2022

Jean Pierre and Lisa were amazing! We sat at the bar. The service was amazing and the food was PHENOMENAL!!! The drinks were fun and mesmerizing! We definitely will visit again. This was all around a terrific experience and well deserved. TREAT YOURSELF…life is short🤗🌈🦄

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Questions & Answers

Do they do separate bills?

David Allen | Dec 6, 2020
Venus Simpson | Dec 7, 2020

Yes they do separate bills

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Is there parking

Lashanti Smith | Dec 7, 2018
TK G | Dec 8, 2018

We had to park down the street from there. I dont know exactly where that was.. sorry and it was free

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What Would be the best amount of $$$ to bring?

Zhane Bodon | Dec 7, 2017
Zhane Bodon | Dec 8, 2017

Wow its that expensive? I've never been & I need ideas on how to celebrate an 18th birthday

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My daughter is turning 9.. is this a good place for that? If so what should we get? Do they celebrate bdays here?

Oscar Rosas | Dec 7, 2019
Dream Townsend | Dec 8, 2019

They celebrate birthdays, but u have to buy this sunday platter that will feed the whole group for about 60-79$ plus food and drinks. Its a very expensive place. A good experience but i will say for a 13-16years old

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is this place really expencive

Destiny Del Rio | Dec 7, 2018
Lafelda Jones | Dec 8, 2018

Not very pricey depending on what you order. Treat yourself to the experience

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Are there any walk in?? I mad reservations but i need to add pple to my table and i cant log in.

Fanny Stewart | Dec 7, 2018
Jeffrey Mashak | Dec 8, 2018

We just walked in off the street. It was 11pm on a Friday, though.

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What's the dress code, or is there one?

Flint House | Dec 7, 2018
Ebony | Dec 8, 2018

There wasn't a specific listed dress code from what I remember. It's a downtown establishment though, so I'd lean more towards an upscale appearance as opposed to more casual mall-like attire. Hope this helps...

Is it parking in the area

Latonya Tolbert | Dec 7, 2017
Lasheria Murphy | Dec 8, 2017

Yes but I would recommend that you download spot hero you can valet park across the street for like$14

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What is the price of parking

Jo Andrea Ware | Dec 7, 2017
Amr Ebaid | Dec 8, 2017

I always use ParkWhiz to find parking in downtown Chicago

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Is there valet parking

Brenda Clark | Sep 7, 2021
Rheanna Boender | Sep 8, 2021

No, there is a parking garage right next to it

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What time do they close on tuesday?

Aleyah Smith | Sep 7, 2021
Nicky Hunter | Sep 8, 2021

Monday thru Friday 4pm-9p.m. and 11p.m. on the weekends

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Do they use olive oil . To cook with

Mike Arwood | Sep 7, 2021
Stephen | Sep 8, 2021

Im not sure. You would have to call them and ask.

How much is it per person ?

Diamz Baker | Sep 7, 2021
Mario Clements | Sep 8, 2021

Depends on the order

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Are theykid friendly

Theresa | Aug 8, 2021
Lakisha McDonald | Aug 9, 2021

Yes. Very.

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Do you sell regular beverages like soda, juice, diet drinks, water and so forth?

Marshe' Matthews | Jul 9, 2021
Baddie latina | Jul 10, 2021

Oh yes they do.. from all sorts of fun sugary masterpieces to regular drinks. This includes their candy selection as well..

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How far is this from downtown

Tylar Gladney | Jun 9, 2021
Trisha Carrico | Jun 10, 2021

It's close

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Hi , is there a fee to enter ? If so how much?

Makeda Strickland | May 10, 2021
Aisha Turner | May 11, 2021

No

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Do you accept walk ins

Kayla Shy | Apr 10, 2021
Sharell Oliver | Apr 11, 2021

Yes but its a long wait unless you sit at the bar or make reservations

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Why i can't book online and also no one is answering the phone and the mailbox you all direct us to is full? How am i going to book for saturday.

Shannon Mayfield | Apr 10, 2021
trinityvlog_yt Trinity YT | Apr 11, 2021

Dwn load an app call open table if you can't book on there it's because they have no more seats the phone you have to keep calling they open at 4 pm but!! You can always walk in and have a seat at the bar nd ask to be put on the list for a cancelled table or ask for a manger ask him is there any available seats ( only if it looks empty) that's what I done nd I was able to be seated do not ask the girls at the front desk ask for a manger.

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how much does it cost for party for a 12 year old

Kelis Jordan | Apr 10, 2021
LifewithOmarii | Apr 11, 2021

29$ per kid

Is it only opened on Saturday?

Kaley Martinez | Dec 6, 2020
Sugar Factory Chicago River North (Owner) | Dec 7, 2020

Rosemont is open now and this location soon! Please check our website for updates!

Is there a children menu?

Ned Lias | Dec 6, 2020
Sugar Factory Chicago River North (Owner) | Dec 7, 2020

No we do not have a children's menu, however we are VERY child friendly with allot of options!

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Are you guys open for dine in?

Zachary Knighton | Dec 6, 2020
Richard Mathis | Dec 7, 2020

They are closed for now

Do they have parking?

Maribel Arceo | Dec 6, 2020
Michael Werner | Dec 7, 2020

No but there is a public parking garage in the same building.

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How old do you have to be in order to stay in the restaurant?

David Allen | Dec 6, 2020
Katlyn B | Dec 7, 2020

I believe all ages but I'm not sure if that applies past a certain time.

Is this place hiring?

Linnea Donegan | Dec 7, 2019
Tracy Brewer | Dec 8, 2019

I really enjoyed the vibe which you can have the same alcohol ic drinks virgin. Nice place to go but just a little pricey but nice!

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Went in here looking for macaroons which I thought was in the pictures above but was told they don’t sell any so what’s in the round pastries in the pictures?

Molly Reeves | Dec 6, 2020
Crystal Blough | Dec 7, 2020

hamburger sliders

What is that drink that has like smoke on top?

Silvia Moreno | Dec 7, 2019
Samara Ivy | Dec 8, 2019

Goblets

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Can you order to take out are to pick up?

kennard hill | Dec 7, 2019
Nyonnohwah Freeman | Dec 8, 2019

Yes

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Is the food very expensive?

Robert Brown | Dec 7, 2019
Lillie Jones | Dec 8, 2019

The Sugar Factory is a very nice place. Yes the food and drinks are a little expensive but It is worth it.You definitely get your money worth. Be bless and have fun there!

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Is there parking on streets Valid parking or parking garage available for this located

danita williams | Dec 7, 2019
Lillie Jones | Dec 8, 2019

Yes. There is parking.

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Do they take walk ins ?

Terriel Dantzler | Dec 7, 2018
Nicole Brown | Dec 8, 2018

Oh yes.

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How much is the birthday packages

Kimi Johnson | Dec 7, 2018
david turrubiates | Dec 8, 2018

Website

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Do they allow kids? Cuz I'm 19 and I have a baby brother who 1yrs old

vampire hunter (shorty) | Dec 7, 2018
Melody Everett | Dec 8, 2018

Yes. Super kid friendly

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What about parking? is it free or do you pay for parki g

Veronica Johnson | Dec 7, 2018
Brad Owen | Dec 8, 2018

There is no parking available on sight, but there are several garages nearby.

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During what days and times is there happy hour special?

Magaly Franco | Dec 7, 2018
Alison Becerra | Dec 8, 2018

Happy hour is Monday- Friday from 4p.m. to 6p.m

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Is what parking?

Thomas Krausmann | Dec 7, 2018
D Marie | Dec 8, 2018

Pay for parking

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How far is this from Navy Pier?

Cherval Frison | Dec 7, 2018
Anita Thomas | Dec 8, 2018

You could walk it, but it might be easier to grab a lyft.

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Where do you park

Victor Mancha | Dec 7, 2018
cindi collins | Dec 8, 2018

Garage right next door

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Is this very expensive place

Willie Grice | Dec 7, 2018
Carie Dominoski | Dec 8, 2018

The drinks a $35.00 but they are huge and Candy themed...Food ranges 15 to 20. It is a nice ambiance, definately experience worthy💌

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Can u book a party there

KIZZY ELLIS | Dec 7, 2018
mohammed aly | Dec 8, 2018

Yes I had a party for my 4 years old

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Do they split bills?

J M | Dec 7, 2018
Nick Gesiakowski | Dec 8, 2018

Don't waste your time going to this location!

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Where is the nearest parking

Crystal Banks | Dec 7, 2018
Tatiana Pavich | Dec 8, 2018

I believe they also have valet. But there are several lots within walking distance. There's one north and one west for sure within 1 and 2 blocks

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Are they expensive?

Marlena Farmer | Dec 7, 2017
Rashida Jones | Dec 8, 2017

They are more expensive than necessary. You're paying for the name, not the food. The goblet drinks are $35, and like most costly places, it isn't listed next to the item. As far as the food goes, it really depends on what you get, but some of the desserts are also very expensive. Our bill was $92! $70 of it was due to the drinks.

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