Western Royal Inn

Category: Hotel in Tillamook, Oregon

Address: 1125 N Main Ave, Tillamook, OR 97141, USA

Phone: +15038428844

Reviews

Rebecca Lordier

Jul 27, 2022

If you don’t mind dirty hotels, then it’s an ok hotel. The staff was friendly and helpful. Me and my family of four stayed here last month, as part of our trip down the Oregon Coast. It was one of the cheaper places in the area, and the pictures online looked fine. The outside looked a bit run down, but we figured it was just in need of new paint. When we got to our room, we noticed that it was very dirty. The carpets have a brown layer in the heavy traffic areas, as if they haven’t been steam cleaned in a long time. Plus pieces of dirt that the vacuum missed. The night stand was sticky, and had build up of gunk on the edges where people touch it often. We have a crawling infant and put him on the floor for a few moments and his knees turned brown. So we didn’t want him in the floor after that, which made it difficult to hold him and keep him up. They have signs up everywhere as instructions for guests like “wipe shoes off before entering the room” “only flush toilet paper or you’ll clog pipes.” They had a sign telling guests not to use the wash cloths for makeup or you’ll be charged for stained towels. And to request a special makeup cloth at the front. But the ironic thing was that the towel they folded nicely to hold the new soaps was stained and grungy. We also might have found bed bugs? Not exactly sure but it was a bug, it was in the bed and squished when my husband tried to brush it away, it was smaller than a flea. I looked and found lots of black spots around the mattress but none of them were crawling. Just to be safe we bagged all our clothes and items we had put in the room so they were separate, and had to wash them at our next hotel. I reported the bugs to the staff at check out, and she was nice about it. She said the owner could check the room and if he found bugs we could get some money back. We had two hungry, fussing kids in the car so I didn’t want to wait around for him to check everything. I just said that’s ok never mind, and we left. It could be a cute place, if the owners replaced the grungy, run down items. And hired a cleaning company that would deep clean the rooms. If cleanliness is important to you, I wouldn’t recommend staying in this hotel.

Andrea Droste

Jul 26, 2022

Not the worst place I've ever stayed. Giving it a 4 for the great service. Boyfriend and I stayed recently for one night with our baby. Only cons: For a non smoking room, our room definitely smelled like cigarettes the second we walked in, however it wasnt anything we couldnt air out or handle for the few hours we were sleeping. For 100 bucks on a weekend, it was about as expected and honestly a good deal for the location. Huge Pro: The customer service was above and beyond, honestly. We didn't catch her name but the lady who checked us in was extremely helpful. Around 730 pm we had asked for extra pillows and a crib for our baby to sleep in if available. She gave us the pillows and wasnt sure if a crib was available so she went and looked for a crib and personally came up to our room and handed us the crib for our baby. It was so nice as a couple tired parents and a cranky baby! If you ask for what you need, more likely than not you will get it! Thanks for your excellent service.

Earl B

Jun 19, 2022

From the road it's not that great looking. The roomwe had was clean. It was older for sure and you can hear the upper floor walking and light coming under the door. Light was shining under the door,and bed not the softest BUT if you looking for a good stopping point that's clean,hot shower,no bugs,and cheap 90.00 then this is great place

eden

Jun 7, 2022

Very rude staff. I called ahead and no one picked up the phone, so I visited in person. I found a rate on booking.com that I was hoping to match and I was told that the room was sold out and if I purchased the room online, my purchase would be declined (which was a lie). Then I was told that if the room wasn't sold out, it would've been cheaper if I booked through the hotel itself. When I asked what the rate would've been, I was told "it varies." How can it be cheaper if you can't even check the price? The staff does not know what they're talking about, very frustrating experience.

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Questions & Answers

o you have handicap rooms and are any that will be available aug 17 for 3 nights and could a first floor troom be available as I cant go up stairs

robert johnson | Dec 7, 2018
Phyllis Anderson | Dec 8, 2018

They have a ramp going to lower rooms

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Are you pet friendly

Richard Thornton | Dec 7, 2017
Kathryn Lueck | Dec 8, 2017

Yes have had my dog there

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