Furniture Outlet

Britney Galles

Not family friendly, and you’d believe new home owners would fall into that category quite regularly. Salesman was happy to ignore us completely until my child climbed onto a bed, at which point she yelled choice words at him across the store, ignored my attempts to speak to her, and proceeded to loudly complain about him to another employee within earshot of him (because, again, she was yelling). My son was so upset I had to ignore the rest of our plans for the day and take him home to have a nice long chat with him about bullying, and how adults have as hard of a time managing their own mouths and bodies as kids do, while he cried. Their team is happy to let it stand after further talk that a possible dusty model duvet is a higher priority than verbal abuse, so if you believe children aren’t human beings who deserve to be treated with the same dignity as any adult would have (although I don’t believe I was either), this place is for you! While I appreciate Furniture Outlet’s gift with optics management, I’m not going to attempt to dredge up a private non-apology from someone who obviously doesn’t choose his staff with customer service in mind after the last attempted meeting, because there was one. Furniture Outlet’s staff was not “sorry” during either interaction. My son has suffered enough. With that in mind I have altered my review, to their benefit I am sure, to better protect my son’s privacy.

Pam Ferguson

Nice staff very helpful loads of choices of furniture

Ski Dork

Avoid at all costs. Worst shopping experience in 20 years. Was prepared to buy 3 pieces of furniture. Bad experience with salesman, manager and owner ended the deal and any future business. Update... Just found same deal at M Jacobs without the bad experience. Owners response does not address the real issue, but spins it to make Owner and Furniture Outlet to look good. No direct apology was offered to me in person. Avoid this Business.

Steve Middleton

We loved our experience and the furniture. Stephen was our sales representative and was extremely nice. The furniture we picked was top of the line. Large selection on the floor made it easy to select the right furniture for our family.