Citi

Category: Bank in Pleasant Hill, California

Address: 700 Contra Costa Blvd, Pleasant Hill, CA 94523, USA

Phone: +19252462885

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–2PM

Reviews

Kevin Williams

Mar 31, 2022

They need 20 more branches in the Bay Area. Seriously lacking in person branch/store. I can't understand their bad customer service mind. We need more stores in the Bay Area especially Brentwood!!!!

Brandon Rodriguez

Jul 28, 2021

The level of incompetence at this establishment is almost impressive. Why is it so hard to just get a roll of quarters from a bank? Every time I ask any of the unintelligent teller's, they get this look on their faces similar to a DEER IN HEADLIGHTS. Every single one of them should be replaced by someone who can actually do the job they were hired to do!

Betty Dog Walker

Sep 8, 2020

Customer service 10/10. This branch is severely understaffed for being the busiest location in the area. Frequent half hour+ wait times

Life’s Good

Nov 9, 2019

I waited an hour to ask a question related to a problem after that the customer service told me to call the number on the back of my card and if they didn’t help over the phone come back to the branch and she will work with me .. they could have had someone acknowledging customers questions who have been waiting for pretty long time and direct them where and how to fix your problems instead of letting them wait to tell them sorry we can’t help.

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Questions & Answers

Hey i want to open a new account in here, i’m an international student in dvc, can i juat walk in to the place tomorrow?

Mel Lany | Feb 11, 2022
Brandon Edwards | Feb 11, 2022

Yes

it's January 10, and the phone recording said this branch is temporarily closed. Is this accurate? Perhaps this explains why I've requested phone appointments 3x...had them scheduled...and no one calls me back. Not too cool, Citibank.

Sandra Ritterbusch | Jan 12, 2022
Phillip Tucker | Jan 12, 2022

It's not closed but the service there is terrible to say the less...

Is an appointment needed to open checking account?

Ben Valdez | Sep 9, 2021
Vanessa L | Sep 9, 2021

No,just walk in

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