Canopy Salon

Jim Trivelpiece

Great haircut

Rachele

This was my first time going to this salon and oh man did it exceed every expectation I had and could've had. First off, the interior of the salon is pristine and just has such a lovely vibe. So right away, I was impressed, but Michael really made this experience worth every penny. He's so fun and easy to get along with, and he also made sure I knew what was going on with my hair during every step of the process. I walked out of Canopy with a hairstyle I absolutely ADORE and I will definitely be returning in the future! :)

Zoey Sophia Sohns

2022: years later … I returned and was impressed by their professionalism, knowledge, and warmth. Plus, they have Olaplex! $&*% happens and I cannot figure out how to delete the review - but I can update it. Haircut - perfection! Exactly what I was going for. Suggestion: have a single price for all hair lengths? It’s no biggie. Just seems like it might be easier 🤷🏼‍♀️ 2015 Update: Two weeks later and my hair really doesn't look that good. In a lot of lighting it's too yellow and gold yet in his shop it looked okay. I spoke with a couple other stylists who stated that it should have never taken that long to do my hair. That a good stylist should understand that there could be surprises and know how to handle it - aka brown hair dye (which I didn't know about) should not have been such a game changer. I am so bummed to have spent that much money on such a poor, and stressful, experience. Now, I will be spending even more to find somebody to correct what Michael could not handle. On Wednesday, May 14th, I went to Canopy Salon in Moscow, ID for highlights. Unbeknownst to me, my old stylist had put brown hair dye into my blonde hair. Michael did what he could to give me a beautiful color and cut (and it is beautiful). I gave him a 20% tip as well as purchased products from him in the hopes that they too would be outstanding. On Friday, May 16th, I washed my hair with the Aqua Boost shampoo and conditioner. To my dismay my hair felt dry, damaged, and was severely tangled despite following the directions on the back of the bottle. On May 17, 2014, at 10 am I went into the salon requesting a refund for these products. The stylist there at the time stated that she could only do a refund to my account. Thinking that meant my debit card, I said okay. She then clarified that it means my Organic Salon account. Seeing as the return policy was not clearly stated on the receipts I said that it should be there, or on the counter, and again requested a refund. She said that Michael, the owner, would be in later and I could talk to him then. My tone of voice was matter of fact, as that is my personality, but I understood that she could not call all of the shots. Around 3pm I returned to the salon to find Michael. My dad came in with me because we were out together running errands (it’s hot to wait in a car!). I explained to Michael what it did to my hair. He stated that he sells the best products, that nobody has complained yet, and that if something went wrong it was because I wasn’t using them correctly. Michael continued to berate me stating that I was rude to his stylist (I was not), asking my why I was rude, telling me that I was using his product wrong, and basically that there was something wrong with me. He angered both my father and I by being so backhandingly rude to us. He told me obviously I brought my father in for a reason. Implying because I expected a confrontation. As I said earlier, we were running errands together. It turns out that the refund policy is stated on the website, but to myself it wasn’t clear. When I read “account” I stopped, thinking that meant the account (aka card) it was bought with. There was no reason for Michael to berate me, put me down, and challenge me to confrontation. His words and tone were baiting and the dominant eye contact was pushing for me to back down. When neither of us did back down Michael told us to never set foot in his salon again. I know for sure that I am now the second person he has said this to. Believe me Michael, I will NEVER set foot in your salon again. To talk to a disabled person (oh yes, I have a verifiable cognitive disability that I don’t go waiving a flag around with) like that, mentally abuse her, and traumatize her in that manner is not right. I cried when I got home the night of my color appointment because I felt so bad that it took you so long. I have feelings too and with a little bit of respect (instead of telling me that I don’t know how to use shampoo and conditioner!) this could have turned out much differently.

Mikki Pike Hatfield

Zeke really listened to what I wanted and when finer details were left up to him, he delivered!! Love my new haircut!!