Address: 100 4th St, Gilroy, CA 95020, USA
Phone: +18002758777
Sunday: Closed
Monday: 9:30AM–5PM
Tuesday: 9:30AM–5PM
Wednesday: 9:30AM–5PM
Thursday: 9:30AM–5PM
Friday: 9:30AM–5PM
Saturday: Closed
cyndi Paul
Did not follow delivery instructions for receiving hours. Held package and then had me on hold for an hour, without resolve. Greatly disappointed.
Rachel Nguyen
Absolutely horrible customer service. If I could, I would have given this location 0 stars. I have had so many issues with this location where they’ve lost my package, failed to retrieve some packages, didn’t offer a refund for orders I’ve made online (saying that it wasn’t their fault that they couldn’t retrieve a package, when they’re the ones who dropped it off at the wrong location), and so much more. I don’t remember who helped me but it was a guy. I have already been waiting for 30 minutes to get helped (there was 5 people in front of me when I arrived) and he was unenthusiastic and didn’t really want to help me with the item I needed to get shipped (as I sold something from online). He told me that I needed to buy one of their packaging bags/boxes because the one I had was invalid (I spent an extra $3 on it). A week later after the item shipped, I was charged an extra $7 because the package ended up being overweight by 1oz, which the guy did not mention while I was there. It was originally a 9oz package before the guy told me to switch it and I had already paid for the prepaid shipping label (which was the 1lb). He failed to notify me of the charge which made me furious as I was waiting in line for 30 minutes, forced me to buy a new packaging box because he didn’t like the one I had (I’ve shipped with other locations with a similar box and never had an issue), and failed to tell me about the extra charge because the new package that I bought had extra weight to it. If you can, avoid this location at all cost. Ridiculous
Nimsaj
Went there today and all of the staff were very nice, courteous and fast workers. They’re very knowledgeable with their services. Thank you for all you do.
dobel J
Worst experience, I just got a notification that my package was just delivered yesterday and I whent in today to pick up the package just for them to tell me that they sent it back because it was their to long.
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Renting a small P.O. box for six months costs as little as $19 in some locations, while in other locations the cost is $75. A full breakdown of the costs in each region is available on the U.S. Postal Service website.
yes
Most of the people I have seen applying for a passport are mostly walk in's. Just show up and the very friendly staffs in there will help you out.
If you had your mail sent to a PO box, the post office could have held onto a package that was too large for the post box. If you had mail forwarding to a PO box from your house in place and it ended not long ago, depends on the carrier, they may have remembered the mail forwarding and automatically held the package to send to your po box, which would cause a delay.
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