Jack in the Box

Category: Fast food restaurant in Castro Valley, California

Address: 3035 Castro Valley Blvd, Castro Valley, CA 94546, USA

Phone: +15105371540

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Alvinno Sanchez

Aug 23, 2022

It says 24hr a day but i guess no one was working at 4:11am on Auguast 23, 2022.

Dawn Aguilar

Aug 10, 2022

Update: Usually this location has fairly good customer service, but not today. The woman at the drive-thru window did not say one word to me. Not when she took my money (I always order the same thing, so I already knew the total), gave me my change, gave me my straws or when she gave my my order. Five interactions and not a word. Not. One. Word. They had no iced coffee. Again. I asked when they would have some, and woman just kept saying 'No iced coffee. All out, all out.' So helpful. Worst customer service ever. 04/14/2021 Wanted 4 iced mochas, they only had 1.5. Fine. Ordered a teriyaki bowl, with extra teriyaki on the side. Got a dry teriyaki bowl (NO teriyaki sauce) and 3 packets on the side. Driest teriyaki bowl ever.

Ralph Holt

Jul 17, 2022

Excellent customer service

Mario Laflora

Jul 15, 2022

Good prices

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Questions & Answers

YOU GUYS GAVE ME THE WRONGGGGG ORDER N said it's aLL Here n it wasn't totaLLy NOT! I caLL n NO ANSWER !!! What is going on ?????????? Can u give me my Money bak for your mistakes ?????

Yolanda Shelton | Sep 9, 2020
Debra Miller | Sep 9, 2020

Yolanda you won't get anyone on the phone. You have to go in there.

Is delivery available 24/7?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

Delivery times vary based on your location, restaurant hours and availability of third-party delivery services. If delivery is not available at a given time, then you will receive a message stating “Delivery is not available”.

Where can I buy a Jack in the Box gift card?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

You can purchase Jack Ca$h cards at your local Jack in the Box restaurant, many other retail stores (such as Home Depot, Albertsons, Staples, and Safeway), and online on our website.

Why should I use this app?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

Because it's awesome! Especially if you love Jack in the Box. The Jack Mobile App makes it easy to order and pay for your food before you arrive at the restaurant. You can also receive Offers you can't find anywhere else! It's like a secret VIP club. Only it's not really secret. In fact, please don't keep it a secret. Tell everyone.

How has Jack in the Box adapted dining rooms to provide a safe environment for guests and team members?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

In addition to our heightened cleaning and disinfecting procedures and protective gear requirements, we have also added visual social distancing guidelines on floors and tables, installed sneeze guards to protect team member and guest interactions at the counter, and eliminated all shared condiment stations.

How do I register with Jack?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

If you sign up for the app with an email address, please fill out all the required fields. Then hit submit. You will be asked to check your email to verify ownership of the account. Just click through the email as instructed to complete the verification process. Then start dreaming about all the delicious food you're about to eat. Then achieve your dreams! Note: You will not be able to use the app if you don't complete the registration process. If you don't receive the verification email, you can request another to be sent, but don't forget to check your spam folder!

I want to get Jack in the Box delivered, which delivery apps partner with Jack in the Box?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

We currently offer delivery through the following third-party providers, Uber Eats, DoorDash, Postmates, and GrubHub. Coverage by provider will vary by location.

How can I order from Jack in the Box?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

You can order from Jack in the Box through our drive-thru, mobile app, third-party delivery partners, and even carry-out, where permitted.

What are Jack in the Box’s new COVID-19 operating hours?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

Jack in the Box is known for our 24/7 drive-thru services, but what is most important for us right now is our guests and team members' health and safety. Therefore, our hours of operation have been slightly modified by location. We recommend you check your local restaurant for modified hours.

Do you offer senior/military/law enforcement discounts at your restaurants?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

Certain restaurants may offer a special discount for seniors, those in the military or veterans, or teachers. Check with your local Jack in the Box restaurant.

How do I request a donation from a Jack in the Box restaurant?

Jack in the Box | Dec 13, 2021
Jack in the Box | Dec 13, 2021

Because most Jack in the Box restaurants are independently operated, sponsorships and donations for local events are at the discretion of each Jack in the Box Operator. Please contact your local Jack in the Box restaurant manager to discuss potential opportunities to raise funds for a school or local charity.

What time does the lobby close?

Kristen mariposa | Sep 10, 2019
Donn Williams | Sep 10, 2019

What lobby?

Are you hiring?

Steve Revell | Sep 10, 2017
William Fitzwater | Sep 10, 2017

I don't know that answer

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