American Freight Furniture, Mattress, Appliance

Category: Furniture store in Metairie, Louisiana

Address: 3409 N Interstate 10 Service Rd W, Metairie, LA 70002, USA

Phone: +15044543888

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jennifer Perelli-Jarzemkoski

Aug 18, 2022

We bought our Kingsize bed from this company a few years ago... we didn't get much help in the store, staff weren't friendly, the finance company was horrible to deal with and the bed is the most uncomfortable thing I've ever bought for $1000. I will never buy from them again. The bed lasted maybe 1 1/2 to 2 years.... I now am going to have to look for a good quality bed.

douglas ambeau

Aug 13, 2022

If I could give more than 5 stars iwould. I bought two nightstands and only one was delivered and when I opened the box I noticed it had been dropped. I called and the associate told me to bring the broken one to get swapped out and she would give me the one that I hadn't received. I got to the store and told her my name and they had me pull up to the front door and I was met there with 2 brand new nightstands and I gave them the broken one. One of the easiest experiences I've ever had. Great customer service like this doesn't hardly exist anymore.

Bridgett Saylor

Aug 5, 2022

The company has stood Behind their warranty exchange to furniture with no problems

Craig Balsinger

Jul 27, 2022

They had what I wanted in stock it took a few minutes for the worker to find the item because it was not showcased on the floor. But I was able to get in and out in 20 minutes.

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Questions & Answers

I feel like American Freight Owe me a loveseat or something, I gave all my money for something that couldn't even fit in my home, but got to wait 10-14 days to get back cash money I paid upfront to even look into getting furniture for me and my kids

QueenMeMe White | Sep 10, 2018
royetta lombard | Sep 10, 2019

I may call the better business bureau. I paid for a bedroom set upfront. I had to wait 4 weeks which turned into 6 weeks. Then when i went to finally pick it up. They had switched the style of the bedroom set and wasnt gonna even notify. Claiming thats the new style. I wanted what i paid for. So they call to another store and claim they have the style i want and they will get it delivered to my house i wait a week and no bedroom. So i call and they tell me they have it at the store. I go to pick it up i checked the item numbers with my receipt get it home and its still the wrong style. So here it is june and im sitting here with a bed in a box that i dont want.

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If a customer gives you cash upfront it shouldn't be a hassle to give it back instead of saying 10-14 days but using a card right then & there they refunded, that causes hella PROBLEMS upgrade y'all method for y'all poor service to people 😒😒

QueenMeMe White | Sep 10, 2018
QueenMeMe White | Sep 10, 2018

#Exactlyyyyyyyy

If American Freight Recieves Cash Upfront & a customer request a refund upfront it shouldn't be any excuses about what the store don't care, wait time 10-14 days to be refunded if you pay cash, but if you use your card automatically refunded, tuh

QueenMeMe White | Sep 10, 2018
QueenMeMe White | Sep 10, 2018

Same thing I said, gotta jump thru 100 loops back & forth for your own money, American freight will never get my business again #Ever and I will continue to call and write the corporate office because that's not how you handle business #Period u know?

When purchasing from American Freight, it should be better Rules & Regulations to it all, how is it you purchase furniture one day and got to wait the following day after 8:25pm for them to delivery after calling over 20 times on that day

QueenMeMe White | Sep 10, 2018
QueenMeMe White | Sep 10, 2018

Their business, needs MAJOR upgrades, overpricing for half darn jobs, then want to cop and attitude behind folks on money, no baby I won't stop here the Corporate Office going to get tired of me. 10-14 days was all Lies,,, then they get on the phone & walk off so Corporate can only hear their side. No baby you gonna hear me as well, that was none of you guys money. I'm leaving 20 messages a day since I called continuously for what was mine

Can you pick up old furniture when you bring the new stuff

Cherieca Cook | Sep 10, 2018
QueenMeMe White | Sep 10, 2018

Ain't that some BULL MESS,,, they sad,, it seems like to me AMERICAN FREIGHT IS BUILT ON LIES & HUSTLE,,,do anything for a buck, surprise they didn't charge you to come in your house and analyze before moving anything. My fight just began

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