U.S. Customs and Border Protection - Terminal 4

Category: Federal government office in Jamaica, Queens, NY

Address: John F. Kennedy International Airport, Jamaica, NY 11430, USA

Phone: +17184875164

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Yulia Shekeladze

Jul 9, 2022

one officer working in US visitors line in one of the biggest airport is unacceptable. there is already 300+ people in the line

Loraine Beckinsale

Jun 2, 2022

Came into T4 at JFK today. In a word, horrendous. Over 2hrs snaking through to the customs officers. He was very pleasant when we got there, but seriously, this situation needs to be looked at. There were OAPS, parents with small children all in this queue of thousands. That's not acceptable. Make it a priority area to improve this experience for your visitors.

2004nyc

May 25, 2022

Called to inquire about bringing commercial goods as advised by an officail at CBP to contact the airport for further information. Got forwarded to an incredibly rude man. Gave me one piece of information that I already knew from the CBP website and said 'you'll have to pay what you have to pay' (when I tried to get clarification on HTS codes) and what to do or expect at the airport in relations to what the process was or any forms that maybe needed in advance. His response was verbatim 'we are not going to get into that today maam, have a good day' and hung up on me whilst I was still speaking. I have no idea how this is acceptable customer service.

Betty Pena

Mar 2, 2022

This people are cruel. I waited 3. 5 hours on line. Worst customs border in the United State.

Thanks! Your review is awaiting moderation.

Questions & Answers

How long does a package stays in Customs

Jacqueline Vasquez | Sep 10, 2019
Bret Nydeen | Sep 9, 2021

So No answers???

Read More

How long does a packaged stay in customs

Lupe Castro | Sep 10, 2018
aisha mustafa | Sep 10, 2019

How long can I contact USA customs?

Read More

Missing a package( registered mail ) from Germany which supposte to have cleared US customs On April 9, 2018 Have tried to get updates with the tracking number,but can not. Port of entry was New York. Does anyone know what my next step should be?

paula coburn | Sep 10, 2018
Zac Blume | Sep 9, 2020

My packages from Germany also take forever. They can take up to one month, according to the "nice" lady I spoke with there.

I get a package in custody and that what's me to pay $3175 no not going to happen why do I get to pay for something my friend sent me.that crazy

Deborah Leggs | Sep 10, 2018
Amit Sharma | Sep 10, 2019

Call CABP office and confirm whether this is true. Usually, either your sender or receipient have to pay custom duty on certain items. Check with your friend on the items he declared.

Read More

Do i need autorisation. Of the father to travel with my baby of 16 months he is born in new york and im from north of africa

serena ben | Sep 10, 2018
Amit Sharma | Sep 10, 2018

No. If you are the legal guardian of the baby, you don't need any authorization.

How can I check on a package that’s in customs to make sure it’s not a scam

JAMES MEUSE JR | Apr 12, 2022
andres orozco | Apr 12, 2022

Call building 77 jfk airport

I will enter the States from FJK with a new F1 Visa number that is different from SEVIS number. Is there any problem in this?

hamada abuanza | Dec 13, 2021
Felix Appiah | Jan 12, 2022

F1 visa numbers are always different from SEVIS numbers but the F1 visa has to be linked with the SEVIS number. If you get a new F1 visa then make sure it has its own SEVIS number approved by the school you're attending. Hope this helps

How can a trucker obtain a CHL, to transfer bonded cargo from JFK to a CFS?

Lori DeStefani | Sep 9, 2021
Kris Wiegman | Sep 9, 2021

Contact The TSA Office. If they can't help you they will connect you to the right person.

I’m planning a trip in November to visit my partner if I take a covid test when I arrive will I I still have to quarentine?

Tamara Farrell-groves | Sep 9, 2021
Bassim_bey | Sep 9, 2021

Depends on what country you coming from. If your coming from the EU UK china Brazil or Iran you will need a waiver to enter the USA.

Can l take wax or jelly candles back home to Australia

John PasswordEE4333 | Sep 10, 2019
Mahesh Persaud | Sep 10, 2019

Has nothing to do with US Customs. This should be directed toward TSA

Can I pack an iMAC 21.5 inch computer in my checked luggage for foreign travel?

Abe Gorken | Sep 10, 2019
Larry C Jones | Sep 10, 2019

It fits, why not?

Read More

My husband Gregory Pool sent a parcel, I was messaged in August now it's October and they say my husband has to come home and sign papers and take the parcel, why can't I go pick it up my address is on the parcel

Linda Gallo | Sep 10, 2019
Larry C Jones | Sep 10, 2019

You don't give many details but maybe it's time to call a lawyer. CBPO L C Jones

Does customs charge for a pkg that has come through called a yellow ticket I received a price of 44,800

Gin | Sep 10, 2018
Thomas Chimera | Sep 9, 2021

I am being charged $68,700 ,which I don't have for a package being held at customs. I've written them but they haven't given me an answer on what that money is for. 😡

My B1/B2 visa( valid until 2020) is on my old passport which is passed the valid date. I have renewed passport. Can I enter U.S with my new passport? I lost my old passport, do I have to get another new VISA? I have enrolled EVUS already. Thank you!

Steven Zhang | Sep 10, 2018
J Lwazo | Sep 10, 2018

Chinese citizens require a Visa to enter the U.S.

If I’m traveling from Jamaica to Kazakhstan and I have a connecting flight at JFK do I need an in transit visa ?

Donovan Depass | Sep 10, 2018
J Lwazo | Sep 10, 2018

Depends on your citizenship. If you're from a Visa waiver country, you can apply for ESTA online ($14 USD.) See if your country of citizenship is listed online. Otherwise, you must have a b1/b2 or c1 Visa to transit thru the u.s.

Is there a charge for non english speaking visitors to enter the u.s.

John Mccarthy | Sep 10, 2018
Arvind Persaud | Sep 10, 2018

No

How long does it takes customs to get back to you

Sherryann Cooper | Sep 10, 2017
Siz banga | Sep 10, 2018

Anywhere from a day to 6 months

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places