Verizon

Category: Cell phone store in Augusta, Georgia

Address: 254 Robert C Daniel Jr Pkwy Ste 500, Augusta, GA 30909, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Paul Dean

Aug 30, 2022

Hello??,...Why is it my job to do (your) due diligence? "Your" is in reference to the Verizon store on Robert C Daniel Parkway. I had an appointment scheduled and made for me by a Verizon customer care representative. It was pre-scheduled a day in advance and the store location, (Robert C. Daniel Parkway), was selected by the Verizon customer care representative. When I got there, they were absolutely worthless!! No willingness to display good work ethics, no assistance to instruct or offer alternative solutions whatsoever! Useless employees that are a disgraceful representation of a business that at one time had a good reputation. Again,...let me ask Verizon; why is it the customers job to do your due diligence? Customer Service at it's worst possible level. In this Day and Age of instantaneous communications,...why have I not heard back from the management or the owners of this establishment? Pathetic!

Richard Fancher

Aug 14, 2022

Very nice staff very informative. looking for home internet fiz me up when I was told from customer service my area was not available. Goes to show you can't always trust companies customer service.

Elizabeth Hamric

Jul 4, 2022

They are always slammed. But better workers than Washington Blvd in Evans.

Alka Patel

Jun 25, 2022

I was visiting this location , sales rep name ED was not helpful at all , so rude

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Questions & Answers

Verizon customer assistance isn't worth a damn by telephone, they ask every damn question, and then they say the machine will answer your questions. Time to get rid of Verizon, I will go with another company, where I can speak to a REAL person.

C M | Sep 9, 2020
Amy Shifflett | Sep 9, 2021

Just hit 0 until you get a person

Would like to buy a phone. This will be my first verzion purchase. Any suggestions on a store?

Johnny Wech | Oct 14, 2021
Christina Richardson | Oct 14, 2021

Use the store on Robert C Daniel. They have most phones on display...there are "online only" deals also ...make your purchase online & pick up in store or it will be shipped to u in 2 days.

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How do you actually speak to a person? My problem cannot be solved by automation.

Terry Liebowitz | Sep 9, 2021
April Powell | Sep 9, 2021

I went to the Verizon in the local office. I was greeted nicely. My problem was solved in less than 10 minutes.

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The staff speaks Spanish?

Salas Diego | Sep 9, 2020
Salas Diego | Sep 9, 2020

LOL

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Does Verizon offer discounts to senior citizens

Sheila Hunt | Sep 9, 2020
James Andrews | Sep 9, 2020

No not really

Cell service on or near Ft. Gordon, GA is really poor......agree or not??? Verizon are you paying attention?

david verret | Sep 9, 2020
Jane Knox | Sep 9, 2020

Verizon store customer service in Augusta is AWFUL!!!

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How much does it cost to get a screen repair?

Sammy Lamont | Sep 10, 2019
Joe Beggs | Sep 10, 2019

Alot

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Why can I not use my iPad and connect it to my hot spot that is also Verizon that is with my cell phone

Rita Gay | Sep 10, 2018
david verret | Sep 9, 2020

Horrible coverage on Ft.Gordon.

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