Mr. Tire Auto Service Centers

Kamran Patsiyev

VICTOR is OVERCHARGING for oil change. Where we used to pay about $80 and now we just paid $119.61 and they did not even think to mention that huge increase. He did not offer anything to make it right or help. NOT GOING BACK THERE AGAIN.

Connor Bishop

Michael and his team provide a level of service and professionalism unheard of, even with the surplus of work they have, they go out of their way to accommodate any and everyone. Cannot recommend this place enough

YuRi0 _

I got an alignment around October of 2021 when a fellow named Jeff worked at the Pineville location, I paid for the full service and warranty I had originally explained my car was double wishbone front and rear with aftermarket camber adjustment. He told me that was fine and I let them align my car. The printout they gave me showed a perfect alignment, I attend automotive school at CPCC and had an opportunity to put my vehicle on the 2021 hunter machines they had, only to find out they had not aligned my car at all after making me wait in their waiting room for almost 4 hours. I ended up aligning the vehicle myself, it was huge waste of time. Fast forward June 14th, I had done some suspension work and decided I could at least use the warranty I paid in full for so I took the risk of taking it to the location again. This time it’s under new management I figured my experience would fair different I spoke to a younger guy and asked if I could also have my caster shimmed to which he replied it would cost extra, that’s fine I opted to leave that alone so I asked for a regular full alignment under warranty in which I again reiterated that my car had aftermarket camber adjustment front and rear that required off wheel jack compensation to which he replied “okay” He told me to leave the car and they would get around to it throughout the day. An entire business day had passed and nobody called me, I visited around 6 only to find my vehicle sitting outside completely unlocked and very clearly unaligned I was upset they had not even bothered to check the car and I figured they didn’t ever get around to it so I locked it and left it there. The day after I starting from around the time they opened to nearly closing I was calling, attempting to reach them about the status of my car and every time I would do so I could audibly hear them pick the receiver up and put it down, hanging up on me it wasn’t until I had enough and visited them around 4:30 to pick up my vehicle in which they told me they had already “aligned” it the prior day. Not only was my car left unlocked then, out of sheer neglect not surprisingly as well they only set the toe on the rear and front of the car and left my camber unchanged. I feel as if I lost my money and paid for absolutely no reason. They clearly do not know what they are doing.

Trevor Tompkins

I always use the pineville location and they are fantastic