MIT Medical

Hao-Wei Pang

I had an appointment at 10 am for a test at the second floor and checked in on time. I waited till 10:30 am and no one came to claim me for my appointment. When I asked what’s going on, it turned out they don’t even know who is supposed to do the test for me and they didn’t bother to figure it out until I asked. It makes me wonder if they really know what they are doing. Very unprofessional.

Will Bradshaw

Rudest receptionist I've ever met

Star “LoveIsWicked” Water

Hello. At MIT medical there is only ONE good nurse that actually asks how you’re doing. Next, the doctor rushed through us and also told us that the Urgent Care only focuses on the throat and other upper areas, even though my son had really bad leg pain. The nurse asked what the scale out of 10 was and he said 9 which was horrible!

C H

I have had mostly pleasant experiences at MIT Medical, but for this experience, I would give 0 stars if I could. I called to confirm that my partner (an affiliate who had recently graduated) was still covered under the student plan after he was involved in a car accident. The person on the line confirmed that he was. He brought his medical insurance card to Urgent Care and they AGAIN confirmed that he had coverage. After all exams (x-rays, a splint) and a few hours, he was notified as he was leaving that he DID NOT have coverage and would be marked as a self-care patient. If we had known that he did not have coverage, we would have explored different options instead of settling immediately on MIT Medical after being MISINFORMED (TWICE) about the status of our insurance. We are currently awaiting a reply from the student plans office regarding this situation and will update this accordingly.