UPS Customer Center

Category: Shipping and mailing service in Presque Isle, Maine

Address: 1355 Airport Dr, Presque Isle, ME 04769, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9–10AM

Tuesday: 9–10AM

Wednesday: 9–10AM

Thursday: 9–10AM

Friday: 9–10AM

Saturday: Closed

Reviews

Steve Dominique

Aug 7, 2022

Got my package even though they were closed. Lady opened the door with a smile and was more than happy to help me

Don Loutsios

Mar 28, 2022

Wonderful customer service. Actually, one of the best!

Jason Cyr

Jan 31, 2022

Impossible to talk to someone when you need to resolve an issue. Phone number is for an automated system that doesn’t let you talk to anyone.

Adam Wrong

Dec 10, 2021

They keep leaving expensive packages we order in the driveway in the snow. Idk why they won’t place them inside the door on the porch. Hell, even on the porch is better than the middle of my driveway. This happens everytime.

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Questions & Answers

I have to return an item from amazon but says the I have to have label scanned on my phone to print instead of an email. Do you guys do that?

Jennifer Pye | Sep 9, 2021
Lisa Gomez | Sep 9, 2021

I used the barcode they emailed me for my amazon return. The clerk just scanned the barcode from my phone and it printed her a label for my package. A few days later I got an email from Amazon letting them know they received my package. The clerk was super friendly and helpful.

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I suppose to get a package Wednesday but didn’t. The notification said it was delivered, I didn’t get my package. What do I need to do know.

Nancy York | Jan 12, 2022
Christina Spiers | Jan 12, 2022

Please contact UPS and file a case. It will then be sent to the local UPS site and we will contact you about your missing or misdelivered package. Please have your tracking number available and easily accessible when you make the call.

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what time can I drop off a package

Janice Jordan | Sep 9, 2021
Christina Spiers Suire | Oct 14, 2021

If your package has a shipping label attached already you can drop off anytime from 6a.m. to 6p.m. Monday through Friday. If you customer assistance then we are currently only open from 9am-10am M-F. There will be some extended hours during the holiday shipping season (November and December). You can also use Goin Postal on North Street for drop offs. They ship for UPS, USPS and FedEx. If you have a return code or a QR code, make sure you attach that with your name and phone number to package. They cannot process that code and create a shipping label last I knew, but as long as that QR code and your contact info is current, they take your packages and I create the shipping labels from that QR code.

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Tracking said out for delivery..received other boxes but not that 1...what do I do ?

Ann Gagnon | Sep 9, 2021
UPS Customer Center | Sep 9, 2021

Hi there, thank you for contacting us. Our team is here to help. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp to assist you further.

Can I ship to New Brunswick Canada from Maine

Gail Lynn McPherson | Sep 9, 2021
Bob Bickford | Sep 9, 2021

Yes you can.

If I am unable to pick up my package can I send another person to pick it up fir me

Chris “GrYmM” Yale | Sep 9, 2020
Christina Spiers Suire | Sep 9, 2021

Yes you can--as long as they have the tracking number with them and a photo ID

Do you notorize letters

mellisa lopez | Sep 9, 2020
Christina Spiers Suire | Sep 9, 2021

No we do not at this point. I recommend seeing a notary at the post office or city hall

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what are the store hours in presque isle maine

Barb M | Sep 10, 2019
Christina Spiers Suire | Oct 14, 2021

Monday thru Friday, 9am-10am during COVID-19 pandemic

I need to return two items the lables are on my email how do I get those off do you print them off

Marie Caperton | Sep 10, 2019
Paul W. Lord Jr. | Sep 10, 2019

Yes printing them off usually works fine for UPS return labels

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