SERVPRO of Weymouth, Hingham and Quincy

Davalene Cooper

I have used ServPro twice due to water leaks in my condo. They were responsive and took care of the problems. Mike, the owner ie especially responsive and professional. The crews were respectful of my property and did a good job with the clean up each day they were here, and when they were finished. I recommend ServPro if you have a water leak.

May McLaughlin

Sandra Cook was professional, pleasant, and helpful as she has been in all my encounters with her over the years. Ryan Berriault was competent, courteous, and personable. However, phone calls received from "Mike" were insulting and offensive. In early August, he inquired when he could expect the money owed since October. I had never received a bill and I believe "Mike" said they never sent one. This was not surprising as (1) There had been no arrangement regarding replacement of a ceiling fixture which had been dropped and smashed by the workers and (2) drapes which had been left crumpled on the kitchen floor and, therefore, required cleaning had not been returned. I sent a check that day or the day after. Some 10 days later "Mike " called saying "Where's my money? " and refusing to return my drapes until the check was received. Sandra Cook called the next day to say that the check had come in.

Lynne

Ryan and his crew including James R snd Philipe we’re very response, they came right away on a weekend and removed all the water , treated and left equipment to dry then came right back again when it was discovered water still coming in! When it was time to come back they were right there, took care of final treatment and removed all their equipment promptly! Very pleased overall all with their service and professionalism 😌

Geoff Amidei

Ryan has been great. And the crew today (James and Jordan) were great as well. Professional. Efficient. Kept me informed of what was going on. All good.