AAA Providence Headquarters

Category: Insurance agency

Address: 110 Royal Little Dr, Providence, RI 02904, USA

Phone: +14018682010

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

John Doe

Aug 28, 2022

On 6/8/2022 at 7:30pm my vehicle was stuck and would not drive. I called AAA for a tow to a repair shop. AAA told me there was a long wait and asked me to lock my keys in the car and their tow truck drivers are equipped with locksmith capabilities. I questioned that and they told me it would not be a problem and they have many people lock their keys in the car. At 9:08 PM I get a phone call from the AAA driver (AAA Technician C645-Justin S.) and he asked me why the vehicle was locked and I told him AAA told me to. I told him I am five minutes away and can be there with my spare key. He told me he was trying to open the vehicle but could not. When I got there I unlocked the car for him then he towed it away to the repair shop. I picked my car up the following day from the repair shop and noticed my vehicle was damaged from the tow truck driver trying to open my door. I contacted AAA and they are refusing to pay for the damage to my vehicle. I got an estimate at a body shop and I was told that the estimate seemed high. I stated they can choose a local body shop for me to go to and I will go there to get an estimate and they still refused. I am looking for AAA to repair my vehicle that they damaged. I would like to settle this out of court if possible but if need be I will seek legal counsel I also asked AAA if I could get a copy of the audio from the phone conversation where they specifically told me to leave my key locked in the car and their drivers have locksmith capabilities but I was told they could not provide me with the audio unless it is subpoenaed. Stay away people. AAA is a joke. You're just a number. They don't care about you. All they care about is your money. They will NOT stand by you. Read all the complaints on BBB

Tom Zannini

Aug 22, 2022

Specifically told them I needed the flatbed for my car to be towed and twice they sent a regular tow truck who had no idea that they were supposed to be bringing a flatbed. The operators do not listen or pay attention when you tell them things and there is almost no communication between the drivers and the operators. I honestly have no idea why I keep paying for this service.

Burnetta Bates

Jun 28, 2022

I just called aaa because I believe I ran out of gas. I was told that I exceeded my calls until my renewal. I was unaware there was a limit if I was paying for a membership. It is 1:30am. The only option is for a female to walk home for about 15 minutes at this time of night. I hope I don't get abducted in the process of simply trying to get home

Edgar Torres

Jun 24, 2022

What trash of a company. We once thought AAA was a smart choice. Wow were we wrong! Vehicle damaged by the tow truck and AAA acting like it's not their fault for us and the tow truck driver following their instructions to leave the keys in the glove box and the vehicle locked. Good luck calling them. You'll need to take the day off work just to go through their menus and hold times. Everyone should look into road side assistance through their auto insurance companies. You'll get better service and pricing. Seriously. AAA is a scam and should be shut down.

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Questions & Answers

Can you transfer your registration to another car here?

Pamela Sheehan | Sep 8, 2020
Nitza Roda | Sep 8, 2020

Yes

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Hi am a aaa member i want to can reinstate my registration there

Chuck Harris | Sep 9, 2018
Christopher O'Hare | Sep 9, 2018

No. They only do basic stuff like renewing licenses etc. If you're close to Woonsocket then go to that DMV. It is smaller and faster than the main one in Cranston.

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Can you renew your registration ? If so how about on sat

Luis Alvarado | Sep 9, 2018
nicole dupuis | Sep 9, 2019

You can renew your registration at AAA as long as you are a member. On Saturdays the branch is open 9 to 1.

Do you replace damaged license plate at AAA

Joseph Beagen | Sep 8, 2020
Shortnsassy Area 401 | Sep 8, 2020

Not sure but I don't think so

Are you able to issue the new REAL ID's?

Kathleen Jackson | Sep 9, 2019
nicole dupuis | Sep 9, 2019

If your license if up for renewal yes.

AAA auto insurance?

RALPH REDDING | Sep 9, 2018
Giniro Kitsune | Sep 9, 2018

Yes

how do i make appt

Kathy Alegria | Mar 12, 2022
Tyrone Mcgettigan | Mar 12, 2022

aaa.com and under the menu tab, click the drop down for automotive, then click dmv services. Then for whichever area you are looking for dmv services click that. From there it will bring you to the reservation page

Can I get a real ID here

Mary Pendergast | Sep 8, 2021
Mary Bouley | Sep 8, 2021

Yes, you can get a real ID here.

Do they give computerized permit test, or only at DMV??

Peter DeBellis | Sep 8, 2021
Tyrone Mcgettigan | Sep 8, 2021

No permit tests at the AAA branches. They do not give those tests or complete new registrations. The DMV has to complete those so they can input those into their hard-drive systems. AAA does not have the capability to do that. They can only access the system for renewals and most changes but no new accounts.

Do I need an appointment for a passport photo at the Providence RI branch.

Sean O'Hern | Sep 8, 2021
Brenda StPierre | Sep 8, 2021

Yes, you have to go online to make an appointment for everything. I also think Walgreens takes passport pictures

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Can I renew my driver license in Providence if I have a AAA membership?

Bob Lanou | Sep 8, 2021
Mark Halstead | Sep 8, 2021

Yes...

How much to becomes a member

Ivette Armand | Sep 9, 2019
laveatter rankin | Sep 9, 2019

84.00 basic

can I renew my driver's license at AAA even if it is expired (by a few days??)??

Eli Nixon | Sep 9, 2019
Anna Damico | Sep 8, 2020

Ooh

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I have a Mass License, Can I transfer to Rhode Island here at AAA ?

Kandice Falto | Sep 9, 2019
Kirsy R | Sep 9, 2019

Only if your a AAA member. Just come in and we'll help you out.

Can i register a car

Jose Rodriguez | Sep 9, 2018
nicole dupuis | Sep 9, 2019

No only renewal of registration. A new renewal will need to be done at the DMV.

The worst experience ever. The service agent did not know what he was talking about and made me drive to a Mass Branch for something he could have done there. He “ gas lit” me on asking for an EX pass from RI being different.

Keisha Nwaoji | Jun 10, 2022
William Robertson | Jun 10, 2022

This isn't a question, it's a review.

can you get international drivers license at AAA

A Google User | Mar 12, 2022
Tyrone Mcgettigan | Mar 12, 2022

No, only license renewals. AAA does not do new licences/international licences. That would be Cranston DMV only

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I had move when I renew my registration & it has been since May. I have not yet received the new registration. Due to working & Covid I haven’t been able to get a replacement. Would I be able to get a new one from AAA & how much? Thank You

La India | Sep 8, 2021
Kelly Alwine | Sep 8, 2021

If you are a AAA member you can but have to make appt inline at AAA.com not sure of cost but it will give you option to look when making appt

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Can you turn in regerstation plates

Robert Rochefort | Sep 8, 2021
Alan Degrafft | Sep 8, 2021

No

can i make real a state id here

IVANILDA VIEIRA | Sep 8, 2021
Patti Burke | Sep 8, 2021

Yes. Bring a current passport or birth certificate and a household bill.

can one renew an expired registration at AAA?

Amy Rittenhouse | Sep 8, 2021
Dell Padgett | Sep 8, 2021

If you go on there website, it'll tell you what you can do with registrations something's can only be done at the DMV

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Can i cancel my reg and plates

Theresa Lima | Sep 8, 2021
Cesar Lopez | Sep 8, 2021

You can cancel on the RI DMV website. 🤓

Can you get a copy of your registration from AAA?

Alishia Lynne | Sep 8, 2021
Jason Pelkey | Sep 8, 2021

Yes you can get a duplicate of your registration at AAA. They use the same dmv form and fee schedule.

DO you have a notary at this location

MS S | Sep 8, 2021
juan hernandez | Sep 8, 2021

Yes

can i renew license here.

Marco Moniz | Sep 8, 2021
Jenny Acevedo | Sep 8, 2021

You can do it online. But i believe you can also do it at AAA.

We have a vehicle that we'd like to be switched over to "Antique" plates. It's currently registered in Rhode Island. Can we do that at a AAA office? If so, what do I need to bring with me aside from title and current registration?

Beth Simkins | Sep 8, 2020
Shortnsassy Area 401 | Sep 8, 2020

No you have to go up to DMV for new plates.

can you return disability placards here

Ruth Indeck | Sep 8, 2020
Elizabeth Beers | Sep 8, 2020

Not sure,probably.I would give them a call.Everything seems to be by appt.

can i pick up license plate at aaa mink st east prov. sail boat plate rc 94 is held at warren dmv which is closed and has been ready sense april how can you help me

Adam Callender | Sep 8, 2020
Shortnsassy Area 401 | Sep 8, 2020

Did they get sent to AAA? Well if not then you have to go get them

I am helping a friend who can no longer drive. Selling her car. Do I bring in the plates, her registration, and her disabled placard? Do I need an appointment to drop them off, or can they be mailed in?

Rachel Rollins | Sep 8, 2020
Fred Alan | Sep 8, 2020

No

Do I need app to change my license or I can walk in.

alain tesillo | Sep 8, 2020
Kathy Rathier | Sep 8, 2020

This may be for DMV which is also by appointment. If you mean renewal go to AAA website & make appointment aaa.com

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how do i make a reservation to go into a branch

Richard Southiere | Sep 8, 2020
For-Chan Cookie | Sep 8, 2020

You can make registry reservations on the website. https://branches.northeast.aaa.com/

What Time Does The DMV Office In AAA Providence Closes ?

Eddy Fonseca | Sep 8, 2020
laveatter rankin | Sep 8, 2020

Call the office for closing time.

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Can I get a Florida Sun Pass at your office ?

Lyle Lohse | Sep 8, 2020
laveatter rankin | Sep 8, 2020

Call the office and ask

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Can I renew my license with out aaa without having aaa

Alesha Ferreira | Sep 8, 2020
Joao Oliveira | Sep 8, 2020

U can be added on anyone elses account for much cheaper and you will have your own bill so the person that adds u wont have to worry about anything

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Can I get my registration stickers there some how I loss mine

Kathy Libutti | Sep 8, 2020
Michael DeRouin | Sep 8, 2020

Yes, with your AAA membership

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Can I renew my driver's license at AAA and have it be REAL ID compliant?

Sam Abeshouse | Sep 8, 2020
Michael DeRouin | Sep 8, 2020

One of the perks of having a AAA membership is waiting in a usually short line if there is any line, to renew your license. Just bring your membership card, your existing license and cash or check for payment. They charge a nominal fee for using a debit or credit card

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I lost my wallet ,can I get a duplicate at AAA and what do I need to have?

antonio varona | Sep 8, 2020
Michael DeRouin | Sep 8, 2020

I do not believe that AAA sells wallets. But they can replace your license and AAA card : D

Why are all your offices only open 9-5 during the week? How about varying the hours or having one day with extended hours to take care of working members who can't take time off from work to visit during bankers hours?

Steve | Sep 8, 2020
Allen bear | Sep 8, 2020

Good idear call the branch closest to you and tell them your idear who knows maybe someone will love this idear thanks have a safe and happy holidays

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Can I get a new RI driver's license from an out of state license at a RI AAA office?

Kurt Sobanski | Sep 8, 2020
George Sylvia | Sep 8, 2020

No has to be dmv with 2 proofs of address

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What are the working hours for the AAA headquarters?

Maritza Rosario | Sep 8, 2020
Michael Wogbeh | Sep 8, 2020

I believe it's 9am to 4:30pm

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Can you register a car on Saturday if you are a memeber

Juanita Price | Sep 9, 2019
laveatter rankin | Sep 9, 2019

Call the office

Can you get the real id or drivers license

Sharon Dantzler | Sep 9, 2019
laveatter rankin | Sep 9, 2019

Yes, you must be a member of AAA

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What documents do you need to bring with you to renew your registration?

Mary Hughes | Sep 9, 2019
Nitza Roda | Sep 9, 2019

Call them they attend fast but I imagine that it is the usual as in DMV only that they charge a little more

Can this AAA do out of state license change? Like from NJ to RI?

Mamie Luogameno | Sep 9, 2019
Peter | Sep 9, 2019

Nope, go to dmv

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Can I get a temporary handicap placard since I left my California one in a rental car in Tampa Florida

Jackie Costa | Sep 9, 2019
Michael DeRouin | Sep 9, 2019

Not likely from AAA...sorry

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do you accept visa for license renewal

Kevin Gibbons | Sep 9, 2019
Peter | Sep 9, 2019

Yes, but there is a technology fee.

Can i still renew my registration if car taxes were owed but have been paid in full?

Justin Gardner | Sep 9, 2019
Cyberlarson (Cyberlarson) | Sep 9, 2019

Contact the city first, they will expedite sending the info to DMV

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Can I change my address on license at triple A

Alvin Torres | Sep 9, 2019
Peter | Sep 9, 2019

Yes

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if you live in ri can you renew your license at a massachusetts aaa

Lee DeCarvalho | Sep 9, 2019
Diane DiRosario | Oct 13, 2021

I live in RI and went to the mass branch just last month and got my real ID

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Can I get a new car register here?

Maria Valencia | Sep 9, 2019
John Kingston | Sep 9, 2019

No only renewal

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Can I renew my drivers license at my local AAA center?

Ferdinand Jones | Sep 9, 2019
John Kingston | Sep 9, 2019

Yes unless its a commercial license

Can I get a blue tax form from AAA?

Self Made Gaitor | Sep 9, 2019
Bob Cotnoir | Sep 9, 2019

I don't believe so

my car registrations is lost i cant find it , can i be able to optain a duplicate copy there. not been a AAA member? yes i have insurence and tittle of car

julio echevarria | Sep 9, 2019
Hailey Ploettner | Sep 9, 2019

You have to be an AAA memeber to use the branch services. But they also dont have copys of the registrations you would have to go to the DMV

Can you renew licenses?

Heidi Cano | Sep 9, 2019
Hailey Ploettner | Sep 9, 2019

Yes. Branch hours M-F 9am to 5pm and Sat 9am to 1pm :)

I just lost my license. Can I get a duplicate at this branch with a passport

Mary Mueller | Sep 9, 2019
Hailey Ploettner | Sep 9, 2019

Yes

What time can I get a duplicate license till durring the week?

Brian Keene | Sep 9, 2019
Hailey Ploettner | Sep 9, 2019

9 am to 5pm monday to fridays and Saturdays 9 am to 1pm.

Do u renew RI state IDs

Joe R | Sep 9, 2019
Stephanie Cama | Sep 9, 2019

Yes

Can I purchase movies tickets online

Bernard Perry | Sep 9, 2019
Hailey Ploettner | Sep 9, 2019

Yes you can, just go to the AAA.com website. If your a member you can get discounts

Does the store/office have a lot of items for sale, such as suitcases?

John Arnold | Sep 9, 2019
Natasha Livingston | Sep 9, 2019

No

Can you get a passport there ?

molly Tiexiera | Sep 9, 2019
sharon Lawrence | Sep 9, 2019

No you can't get the actual passport you could only get the passport photo tooken and that's only if you have the AAA plus or premier

Hello, Can I get my registration TRANSFERRED from my old car to my new one (so I can keep the same plates) at AAA without going to DMV??

Zack-a-ree | Sep 9, 2019
nicole dupuis | Sep 9, 2019

No, AAA only does renewals. Any new registrations or tranfers need to be done at the DMV.

Good afternoon, Do you need and appointment to have something notarized or is it a walk in service? Thank you.

Monica Fay | Sep 9, 2019
Jc Felix | Sep 9, 2019

Walk in service

Can you get apermit and license?

EmbersCreed | Sep 9, 2018
Jason Andrade | Sep 9, 2018

Yes

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Can i do a photo id at AAA

Lynda Dalomba | Sep 9, 2018
nicole dupuis | Sep 9, 2019

No, that would need to be done at the DMV. AAA only does renewals.

Do u do drivers permits for under 18 and if so how much?

Queeny Bbees | Sep 9, 2018
nicole dupuis | Sep 9, 2019

No, that would need to be done at the DMV. AAA only does renewals.

Can I get id at tripple AAA becuz I can't drive nomore

Colleen Perry | Sep 9, 2018
nicole dupuis | Sep 9, 2019

No, that would need to be done at the DMV. AAA only does renewals.

Can a non-member renew their licence there?

Susan Hildebrandt | Sep 9, 2018
Jason Andrade | Sep 9, 2018

No

I'm a member with a RI drivers license. Can I get an international drivers permit at the branch?

Cliff Dutton | Sep 9, 2018
Jason Andrade | Sep 9, 2018

Yes

Do you do expired I'd renue

Talia Ramirez | Sep 9, 2018
Christopher O'Hare | Sep 9, 2018

Expired licenses.

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Do you do passport pictures?

David Alan | Sep 9, 2018
nicole dupuis | Sep 9, 2019

Yes they do!

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do u have to have a member ship to renew your license?

Kristen Roderick | Sep 9, 2018
Britney Salvail | Sep 9, 2018

Yes

I was married a little over 6 mos ago and need to change my license to my married name. Can I do this at a AAA location that has the DMV services? My friend was married about 1 1/2 years ago and was able to do this. Thank you!

Lisa Fuller | Sep 9, 2018
jason simonson | Sep 9, 2018

I believe so but i would definitely call and make sure

Replace lost license for a member?

Johnna Moniz | Sep 9, 2018
Gerry Fontaine | Sep 9, 2018

Yes

Does AAA do new registrations for vehicles?

Christopher Rivera | Sep 9, 2018
Gerry Fontaine | Sep 9, 2018

Yes

Do they take Visa for license renewal

Sharon Nason | Sep 9, 2018
Gerry Fontaine | Sep 9, 2018

Yes

Can you change address on license

Sharon Nason | Sep 9, 2018
Gerry Fontaine | Sep 9, 2018

Yes

I have a question can i get my STATE ID here since im a member with u guys?

Rashan Monteiro | Sep 9, 2018
jason simonson | Sep 9, 2018

I believe you can but double check the website or call just in case

Can I return licence plates to AAA at Royal Little? I am a member

Charles Whitin | Sep 9, 2018
jason simonson | Sep 9, 2018

You can return plates at any location as ling as ypur a member

Do i have to be a AAA Member to renew my license

Gloria Acevedo | Sep 9, 2018
Gerry Fontaine | Sep 9, 2018

Yes, you need AAA member to do any registry business.

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Do you renewal driving licence?

khurrum Zeeshan | Sep 9, 2018
portagee dosage | Sep 9, 2018

Yes

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Mailing address for membership renewal??

Linda Mayer | Sep 9, 2017
jason simonson | Sep 9, 2017

I think they do this

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