Best Buy

Category: Electronics store in Braintree, Massachusetts

Address: 550 Grossman Dr, Braintree, MA 02184, USA

Phone: +17818481100

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Kim DiCenso

Sep 7, 2022

Gerald, a tech from Geek squad is a top notch A1 technician. His customer service skills should be commended by his superiors. He was friendly, accommodating, experienced, prompt and knowledgeable! So to the big bosses at Best Buy, Gerald needs to be praised all around for his outstanding overall customer service skills!

Albis Mejia

Aug 23, 2022

Using a new location since the Geek Squad service was closed at the Westgate Mall. Good services so far. Perth was caring with good attention to details. Let's see how they return my laptops, left them for data transfer services. 🤔

Tim A.

Jul 26, 2022

This review is strictly based on Best Buy's delivery service, not customer service (which was excellent). I placed an online order that said it would be delivered the next day to my work (since I didn't know if I'd be home in time to receive it). I waited at my place of work only to receive an email saying "delivery failed, business closed". Not only were the lights on and doors unlocked but they never even attempted to enter the building; I don't even know if they ever came down the street. As soon as the delivery "fails" Best Buy doesn't even offer to hold it at the store for pickup, they just immediately cancel the order. Because of that I had to call customer service to get the order replaced due to the discount no longer being available. Customer service worked out great but you need to do better with your delivery service Best Buy.

James Podolske

May 2, 2022

Anything involving technology, I love! So I'm probably being biased based on my review and rating. But customer service is always great and if ever on the off chance they don't have what I need, they never hesitate to point me in the right direction whether it be online or to another store. In and out.. quick and easy every time. Love it!

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Questions & Answers

How can I get in touch with Best Buy in Braintree MA. I have been on hold for 20 minutes now.

Brian | Sep 8, 2020
Matthew Blackerby | Sep 8, 2020

You could drive to the store or say on hold...

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do you guys buy and sell or just sell

urbadkid_999 | Sep 8, 2020
Michael Brown | Sep 8, 2020

Best Buy does have a trade in program where you can turn in used electronics for gift cards or towards a purchase. Visit bestbuy.com/tradein for more details.

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Can i recycle 2 printers?

Elizabeth Arnold | Sep 9, 2019
Zé Desousa | Sep 9, 2019

Yes you can! you can also get a 15% discount on a new HP printer on the same transaction just ask the customer service to print out a coupon for you.

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Is there a Best buy at the Braintree Plaza?

robert rose | Sep 9, 2018
Tyeshia C | Sep 9, 2018

No The closes Bestbuy is a ross from the Braintree T station on Grossman street off Route3 Exit 17

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Several years ago I purchased a tv from Best Buy. The credit card website is down and I would like to find out what year I bought the tv. Is there a way to find that out in store?

A Google User | Sep 9, 2018
Justin Carberry | Sep 9, 2018

Yes. Call your local store and they can look it up by the phone number on your account.

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Is it possible to exchange my old Samsung for a new Samsung on bestbuy as in the official Samsung store?

NADYA DE MEIRA RODRIGUES | Aug 25, 2022
Carla N | Aug 25, 2022

No

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Do you sell and install auto alarm systems?

Barry | Sep 8, 2021
Thomas Murphy | Sep 8, 2021

Call them

Geek squad Is that open?

Pavlina Ferreira | Sep 8, 2021
Morgan Pellegrino | Sep 8, 2021

Yes

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What are the Covid safety practices like here?

Anonymous | Sep 8, 2022
Allen Rines (Kzanol) | Sep 8, 2021

Curbside pickup, masked if you go into the store.

Can you check on my delivery

Michael Lake | Sep 8, 2021
Emma | Sep 8, 2021

Yes

I LOST MY GAME OF MICROSOFT SOLITAIRE. IT DISAPPEARED. CAN YOU RETURN IT TO ME?

Emily Hassell | Sep 8, 2021
jcoakley | Sep 8, 2021

😂😂😂

do you have any promotions with xfinity

Bob Mahoney | Sep 8, 2021
Corinne Sullivan | Sep 8, 2021

I believe there are xfinity reps at best buy who could answer all your questions. There were some xfinity reps there last time I was there which was about 3 weeks ago. Hope this helps!

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Do you transfer VCR videos to a DVD disk

Judy Jones | Sep 8, 2020
Rosangela R Andrade | Sep 8, 2020

No, I haven't tried it yet

I have a MAC Notebook which does not have a disk insert

Elena G Adgate Adgate | Sep 9, 2019
K | Sep 8, 2020

Nice.

Does best buy deliver and set up tvs

Raqiba Rybicki | Sep 9, 2019
Rayon Grizzle | Sep 9, 2019

I don't know if it's location specific but I know geek squad does setup for customers

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Does best buy except personal checks

Kathleen Fair | Sep 9, 2019
Bradford | Sep 9, 2019

Yes. I believe they use certigy as their fulfilment.

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Do you take old tv sets for dispossal.

Eileen Manson | Sep 9, 2018
Samuel Beneche | Sep 9, 2018

You'd have to give them a call for that

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I have a company from New Jersey that sets up my office work program every year and is costing me more than $400.00. I find this to be too much. How can i receive the office computer program through Best Buy? Do you offer this service?

paula colon | Sep 9, 2018
Samuel Beneche | Sep 9, 2018

You'd have to contact them directly

Where do I pay a bill>

Louise Tucciarone | Sep 9, 2018
simpson DOCTOR | Sep 9, 2018

What kind of bill one with best buy or bill pay in general . Without full details it is impossible to answer you issue.

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Where do I pay a bill (in Braintree, MA where I purchased item)? Or is there another adderss to mail my bill payment.

Louise Tucciarone | Sep 9, 2018
Elizabeth Kenny | Sep 9, 2018

You can pay it right at the customer service counter or on on your bill there should be an address

Are you hiring for seasonal in Braintree?

Patricia Robertson | Sep 9, 2018
lalo bautista | Sep 9, 2018

Yes

What's the price for a Insignia 35" TV with stand

sharwein walker | Sep 9, 2017
Dino Rowan Traite | Sep 9, 2017

Don't have 35", but You can get a 32" Insignia Smart Roku TV on sale this week for $135. Or a 39" Insight Smart Roku TV on sale for $230 this week.

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