Hertz Car Rental

Category: Car rental agency in Brooklyn, New York

Address: 585 Dean St, Brooklyn, NY 11238, USA

Reviews

Caroline C

Jul 22, 2022

This was quite simply one of the worst customer service experiences of my life. The only two people who can process a reservation were 45 minutes late to work (such that I waited 45 minutes for my car beyond the time for which I had reserved it) and subsequently offered zero apology or explanation and were incredibly unprofessional. I called every Hertz number on the website to try to reach someone to complain and every single one goes to the same automated service with nothing relevant. When I emailed to complain, my concerns were completely dismissed and they did nothing to rectify the situation. Unbelievable.

DB ON PC

Jun 14, 2022

The experience wasn't extremely terrible but can definitely be better, the staff do accommodate quite well. You should be careful when in line as the line is usually goes right in front of the return car lane so you should be careful and watch for CARS. Also you can not use a debit card you can only use a credit card so be ready for that.

Emina Cerimovic

Jun 10, 2022

Rented a car here on a Wednesday and the guys working were super nice. Really the only downside was that the car was not washed from the outside. The staff was really great.

Cheyenne Watts-Bey

Feb 1, 2022

At first I was not going to rent from this location due to the horrible reviews, however it was the most convenient. When arrived it was a smooth check in, I received my car with a full tank and clean in less than 20 minutes. The drop off was a breeze as well!

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Questions & Answers

Does hertz accept debt cards.

Anthony Guzman | Aug 4, 2021
samuel pinkus | Aug 5, 2021

Yes they do, but they may need to put a hold on a higher amount

how much it's cost to rental a car a day

Taj Buissereth | Jul 5, 2021
samuel pinkus | Jul 6, 2021

It's hard to say. The prices change depending on season, car type, and overall demand. Also it depends on which insurance you have. Expect to pay at least $75 a day and then may need to add insurance. If you get a better deal then fantastic.

Why is hertz charging me 200.00 for ATF fees Two months after I returned the car

Roslyn Wallace | Jul 5, 2021
Taj Buissereth | Jul 6, 2021

how much it's cost to rental a car a day

Why don’t you tell people. Customer entrance is on pacific street. Address you give is deceptive and an inconvenience

Carole Mehlman | Dec 2, 2020
Cris Taylor | Dec 3, 2020

The parking garage is on Dean street, then walk down the ramp

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