American Collision

Jeanne Miller

We cannot praise Bob Root the owner of American Collision enough. We thought we were down and out when our insurance company set us up with a national collision firm in Cape Coral to fix our rear end collision damage. We were told by them that it would be two months before they could work on the car at all; they wouldn't order parts ahead of time; and they wanted to keep the car for a month at least. Not only that but the woman who was out of the office that day was supposed to call the next day to set up our appointment. We waited two weeks and never heard a word. They had done an estimate that we truly questioned as being too low as well. We only had one car and our rental reimbursement was $30. a day for 25 days. That's when a miracle happened---a neighbor told us about American Collision! He had had a truck and a car repaired there and was extremely happy with Bob's work. We immediately went to American Collision and Bob went over the previous estimate with us and examined the car. The other national collision firm had missed a very obvious rail that needed to be replaced to the tune of almost $1000. Bob knew we only had the one car and worked hard to make our repair time as short as possible. He ordered all of the parts ahead of time and didn't take the car into the shop until he had all of them in hand. Even though he did a little extra work above and beyond the estimate, he didn't increase his billing to the insurance company nor for the personal repairs that we asked him to do which we paid for out of pocket. His work is impeccable and his honesty and integrity and thoughtfulness remind me of how things were done back in the 50's and 60's when we didn't even have to lock our doors. We hope we never have another accident but Bob at American Collision would be the first one we'd call if we did.

Linda Weinkauf

Bob, excellent person to work with. I had a broken handle on my Chevy HHR and he repaired it on the spot with speed and accuracy! Very honest businessman! Thank You Bob

JELCO Inc Toronto Canada

I entrusted American Collision with my Range Rover after a collision and was surprised to find the Shop open on a Saturday. Bob, the owner, promptly greeted me and within very few minutes provided me with a detailed quote. I went to 3 other body shops and for various reasons truly felt most comfortable with American Collision. Bob surpassed my expectations, his repair is truly similar to a factory finish completion, the vehicle was returned fully washed too. I found parts that I didn't think would be replaced but Bob assured a beautiful job. I seen other vehicles with severe front end collision to the windshield onsite and they were completed like new too = truly Bob and his lovely assistant (wife) takes great pride in their work = THANKS AGAIN SIR. James Lancaster/Ontario/Canada

Polo D

First of all let me echo how phenomenal Bob is. After my ordeal with Caliber Collision I called him and he quickly explained the procedures to me. it took him three business days to repair the vehicle (2008 X5 gold) that the other shop kept for more than 12 days and did nothing. The work quality is excellent and Bob exceeded my expectations even with the date of repair. Should I need any repair, I definitely will return to Bob. So far the most honest I have met in the Fort Myers area so far. Thank you bob