Truman Jewelers

Category: Jewelry repair service

Address: 71 N Pearl St, Albany, NY 12207, USA

Phone: +15184324653

Opening hours

Sunday: Closed

Monday: 11AM–5PM

Tuesday: 11AM–5PM

Wednesday: 11AM–5PM

Thursday: 11AM–5PM

Friday: 11AM–5PM

Saturday: Closed

Reviews

Luke Mosca

Sep 6, 2022

Awesome establishment, quality pieces, cannot say enough about the level of customer care. Highly recommend

Samantha Davis

May 26, 2022

I took my ring in for rhodium plating before my wedding in a week. Turns out I was missing a stone in my ring! They were able to get it shiny, new and all fixed in time for my wedding next week! My ring has truly never looked better and the people working there are so kind and just nice humans. I’ll be referring and bringing all of my jewelry to be serviced here!! Such a great experience!!

Michelle Marcus (Michelle Marcus)

Nov 17, 2019

Quality on all fronts at this establishment. I first went to Truman's because of it's location across the street from my office. They converted some of my late Father's cufflinks and tie-tacks into earrings and pendants. I was happy with the work so I went to them when I was getting engaged, as I wanted to use my late Mother's engagement ring. They understood the sentimental value and did great work when they resized the ring and reset the new crown. They also created a custom wedding band to fit the odd shape of the engagement ring band. All quality workmanship and Paul is the best. Even though my office moved out of downtown Albany, I still make the trip in to Truman's for my needs. Megan did a great job in resizing some rings for me recently. She also spent a lot of time talking to me about my other jewelry and she has repaired some pieces I had that I had poorly stored (dampness got to them). Recently, I went to purchase earrings that they ordered for me, but after taking a look at them, Paul refused to complete the purchase as he felt the quality of the stones delivered to him were not up to par. He ordered new stones and I will be picking them up shortly. Now, that's good service. I would have never known enough to notice the flaw, but Paul did and his integrity stood out. These guys are all about quality and good customer service and that is what has made me a loyal customer. Addendum:. I picked up the earrings and they are gorgeous. This was a year or so ago. I just wanted to add that the final product was beautiful.

Kathy Lucier

Apr 26, 2013

I've been shopping and having repairs and custom jewelry pieces done at Trumans for about 12 years. The sales staff are excellent. Amy is especially helpful and has had a number of creative ideas for setting or resetting stones. Repairs are always done promptly and the cost has always been very reasonable. Amy has helped me design specialty pieces and she and Paul have executed the designs, wax mold to finished, polished product just beautifully. From simply unknotting a chain or replacing a watch battery up to manufacture of some beautiful, unique pieces, Trumans has never let me down. Its worth the trip downtown to visit this shop.

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Questions & Answers

Do they resize rings?

Laura Barber | Sep 9, 2019
Greg Gleason | Sep 9, 2019

Oh yea

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Do they sell decent priced wedding rings?

James MacDonald | Sep 9, 2019
Iris Pacheco | Sep 9, 2019

They are a bit on the pricy side but its quality jewelery and excellent cust service

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