Address: 71 N Pearl St, Albany, NY 12207, USA
Phone: +15184324653
Sunday: Closed
Monday: 11AM–5PM
Tuesday: 11AM–5PM
Wednesday: 11AM–5PM
Thursday: 11AM–5PM
Friday: 11AM–5PM
Saturday: Closed
Luke Mosca
Awesome establishment, quality pieces, cannot say enough about the level of customer care. Highly recommend
Samantha Davis
I took my ring in for rhodium plating before my wedding in a week. Turns out I was missing a stone in my ring! They were able to get it shiny, new and all fixed in time for my wedding next week! My ring has truly never looked better and the people working there are so kind and just nice humans. I’ll be referring and bringing all of my jewelry to be serviced here!! Such a great experience!!
Michelle Marcus (Michelle Marcus)
Quality on all fronts at this establishment. I first went to Truman's because of it's location across the street from my office. They converted some of my late Father's cufflinks and tie-tacks into earrings and pendants. I was happy with the work so I went to them when I was getting engaged, as I wanted to use my late Mother's engagement ring. They understood the sentimental value and did great work when they resized the ring and reset the new crown. They also created a custom wedding band to fit the odd shape of the engagement ring band. All quality workmanship and Paul is the best. Even though my office moved out of downtown Albany, I still make the trip in to Truman's for my needs. Megan did a great job in resizing some rings for me recently. She also spent a lot of time talking to me about my other jewelry and she has repaired some pieces I had that I had poorly stored (dampness got to them). Recently, I went to purchase earrings that they ordered for me, but after taking a look at them, Paul refused to complete the purchase as he felt the quality of the stones delivered to him were not up to par. He ordered new stones and I will be picking them up shortly. Now, that's good service. I would have never known enough to notice the flaw, but Paul did and his integrity stood out. These guys are all about quality and good customer service and that is what has made me a loyal customer. Addendum:. I picked up the earrings and they are gorgeous. This was a year or so ago. I just wanted to add that the final product was beautiful.
Kathy Lucier
I've been shopping and having repairs and custom jewelry pieces done at Trumans for about 12 years. The sales staff are excellent. Amy is especially helpful and has had a number of creative ideas for setting or resetting stones. Repairs are always done promptly and the cost has always been very reasonable. Amy has helped me design specialty pieces and she and Paul have executed the designs, wax mold to finished, polished product just beautifully. From simply unknotting a chain or replacing a watch battery up to manufacture of some beautiful, unique pieces, Trumans has never let me down. Its worth the trip downtown to visit this shop.
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They are a bit on the pricy side but its quality jewelery and excellent cust service
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