Fertility Center of Miami

maria alvarez

Great office with a kind and helpful staff! I’ve been to other practices where the staff didn’t make me feel welcome but here from the very first interactions with Jonathan and Karla to Dr. Illioins and Gabriela - it has been wonderful. Dr Illioins takes his time truly listening to understand where you are in your journey and that was really nice and reassuring. Thank you all!

Gabi Graham

Worst clinic in Miami!!! All they want is your money and they don't care about results. I had the worst experience with Dr Jacobs who literally forgot about me...scheduled me for treatment without reading my chart and left for a 3 week vacation. What kind of a doctor does that??? The kind who does not care. I was told I "fell through the cracks" . NOT ok, especially when you are spending $$$$$. My second doctor , Dr Chuong was great and super attentive however for the clinic itself you are just a number. Want empathy or compassion from the staff? This is NOT your place. I spent over 60K and almost 2 years of my life trying to get pregnant here. Still chasing my dream so now we are at a clinic in Chicago. I just called to get 2 appointments for simple monitoring and they have the nerve to charge me for blood work instead billing insurance. I paid for a big package, never got to the embryo transfer part - needless to say there is no refund - then they want to charge $100 for blood work and $400 for ultrasound after all I have spent with them. They only care about success rates and revenue and have zero understanding of your situation. If you are not a cookie cutter case you are out of luck here. A super upset patient who wishes she switched clinics sooner. Just to be CLEAR: I am not upset because I did not get pregnant, I understand results are not guaranteed. I am upset because: 1) Dr Jacobs forgot to read my results and scheduled me to proceed with treatment when I needed surgery on my fallopian tubes. Should I have not paid attention to the ultrasound tech and brought it to the nurse’s attention, they would have proceeded. 2) Despite paying so much you guys denied me the transfer of our embryos AND failed to call me about this ‘fun’ fact. 3) on top of all this you want to charge for bloodwork. Do not downplay my review by saying I am upset with you because I am not pregnant. That is not (entirely) your fault. Not paying attention to patients , lack of customer service and not thinking outside the box a d then wanting more money is what I am upset about.

Elaine

Dr. Jacobs is the best! He’s very professional and thoughtful and has brought miracle to our life: I ‘m currently 3 month pregnant. We had wonderful experience with the center: all the nurses and staff are very kind and professional especially Marcia who is an angel, always respond to my email or phone call as soon as possible. We're so grateful for their amazing care and service.

Alicia Najarro

Had a wonderful experience with this group. My doctor was not always available, so had the chance to deal with all 3 doctors, can't say anything wrong. All personnel was nice, but my favorite were the NURSES! Thank you all for the great work you do and the kindness you showed me and my partner will not be forgotten.