Brookdale Dr. Phillips AL

Karin Daniels

Family members have beene refused the right to see immediate family and or visitation during his last days. Brookdale has allowed this action to take place at this facility My father has rights as a aging elderly adult to have visitation from loved ones . To be hugged, to have conversations, to be respected through his aging process.This is a not RIGHT. Please help!

Mike Monroe

My mother in law was a patient at this facility since 2017 up until her passing this year, 2022, while hospicing in place with Cornerstone. The entire staff was compassionate and dedicated to the care of our loved one. Nancy, Paige, and Issac provided leadership that resulted in the best care and collaboration for families, staff, and patients during Covid-19 implementing best practice safety measures for all. We were very grateful for the open door policy and responses from Nancy. No better place for your loved one when you're concerned about their care and safety. Very low turnover amongst the very dedicated staff.

Jim McNamara

My Mom has been a resident of Brookdale Assisted Living for two years. Even though she began her stay in March 2020, at the height of the pandemic, we have felt confident that she is in the best place possible. The staff takes good care of her. Due to quarantines, Covid testing of residents, staff, and all visitors, vaccines for all interested residents, temperature testing, and other measures, Director Nancy Barbee and her staff have done a great job providing a safe environment for my Mom and the other residents. Although my mom does not participate in too many of the activities, there are plenty of activities offered every day. It has been a tough time for all of us, but especially assisted living and nursing home facilities, but Brookdale Dr. Phillips has done a great job!

Alyssa Kendall

I'm sure this facility is gorgeous. It had better be for the prices they want to charge ($1000 more per month than a facility owned by the same company in a different part of town.) However, I am giving it a low review for the the used car salesman harassment-style sales tactics. The sales manager Karen, emailed, called, and texted me constantly for 4 days. Even when I asked her to stop, she switched to a different number for texting and continued to email me.